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Commercial Claims Specialist
2 months ago
About Massenhove Recruitment Ltd
We are seeking a highly skilled Claims Handler to join our team in the Insurance Claims sector.
Job Summary
The successful candidate will be responsible for the proactive management of claims, ensuring high levels of satisfaction for the insured and broker through high-quality claim management, resolution, and excellent client service.
Key Responsibilities
- Process all classes of claims in an efficient and timely manner to achieve prompt resolution and customer satisfaction.
- Manage claims from inception to closure, ensuring all parties are informed and updated throughout the process.
- Develop and maintain strong relationships with clients, brokers, and other stakeholders to ensure seamless communication and claim resolution.
- Conduct thorough investigations and assessments to determine claim validity and liability.
- Prepare and present claim reports and recommendations to stakeholders, ensuring all necessary documentation is accurate and complete.
Requirements
- Proven experience in claims handling, preferably in the insurance industry.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Highly organized and able to manage multiple claims simultaneously, prioritizing tasks and deadlines effectively.
- Proficient in claim management software and systems, with the ability to learn new technologies quickly.
What We Offer
Massenhove Recruitment Ltd offers a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and supportive work environment.
