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Technical Support Specialist

2 months ago

Liverpool, Liverpool, United Kingdom Searchability® Full time £35,000

Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Searchability®. As a key member of our technical support team, you will be responsible for providing expert-level support for our bespoke applications, with a focus on SQL Server and SQL queries.

About the Role

  • Provide timely and effective support for technical issues related to our applications, including debugging and troubleshooting SQL queries and procedures.
  • Work closely with the head of engineering to ensure all tickets are completed in a timely manner.
  • Collaborate with the development team to resolve complex technical issues.
  • Develop and maintain knowledge of our applications and technologies to provide expert-level support.

Requirements

  • Strong skills in SQL Server and SQL queries.
  • Experience in technical bespoke application support.
  • ITIL certification.
  • Excellent client-facing communication skills.

What We Offer

  • Opportunity to work with a dynamic and rapidly expanding fintech company.
  • Remote working options.
  • Project ownership and autonomy.
  • Pension, holidays, and other benefits.

About Us

Searchability® is a leading fintech company that is revolutionizing information flow in the asset management industry. We are a collaborative and entrepreneurial team that values mutual respect, accountability, and innovation.