Housekeeping Team Member
4 weeks ago
Job Summary: We are seeking a highly motivated and detail-oriented Room Attendant to join our Housekeeping team at Hotel Du Vin. As a Room Attendant, you will be responsible for ensuring all guest bedrooms are cleaned to the highest standards, providing exceptional customer service, and working collaboratively with the team to maintain a clean and comfortable environment for our guests.
Key Responsibilities:
- Clean and maintain guest bedrooms to the highest standards, including making beds, changing linens, and restocking amenities.
- Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
- Work collaboratively with the Housekeeping team to maintain a clean and comfortable environment for guests, including restocking supplies and reporting any maintenance issues.
- Participate in ongoing training and development to improve skills and knowledge, including learning about our hotel's luxury amenities and services.
Requirements:
- Conversational English is essential for this role, as you will be interacting with guests and colleagues on a regular basis.
- You will be working on your own for periods of time, so you must be self-motivated and able to work independently.
- You will be required to lift and move heavy cleaning equipment and supplies, so a level of physical fitness is necessary.
- Previous experience in a similar role is not required, but a positive attitude and desire to make a difference within the hotel is essential.
What We Offer:
- A competitive rate of pay, including a retention bonus and generous company benefits.
- Ongoing training and development opportunities to improve skills and knowledge.
- The opportunity to work in a luxury hotel environment, providing exceptional customer service to guests from around the world.
- A flexible contract, with set shifts and the opportunity to work weekends.
About Hotel Du Vin:
Hotel Du Vin is a luxury hotel chain with 18 landmark locations around the UK. We are synonymous with style and hospitality, offering exquisite accommodation, sumptuous food and wine, and a relaxing atmosphere throughout our hotels. We are committed to providing exceptional customer service and creating a memorable experience for our guests.
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