Customer Service Representative

6 days ago

Bath, Bath and North East Somerset, United Kingdom CURO GROUP (ALBION) LIMITED Full time

Curo Group (Albion) Limited, a leading housing association in the UK, is seeking a dedicated individual to take on the role of Customer Service Advisor. As the first point of contact for Curo's customers, you will play a vital role in providing exceptional service and support.

This is an excellent opportunity to launch your career in social housing, where you can make a real difference in people's lives. Our supportive environment and great work family will enable you to thrive and grow in your role.

**Why choose Curo Group (Albion) Limited?**

• We are a leading housing association dedicated to providing high-quality services to our customers.

• Our team is passionate about making a positive impact in the lives of our customers and the communities we serve.

• We offer a supportive and inclusive work environment that values diversity and promotes equality.

• Our employees have access to a range of benefits, including training and development opportunities, to help them grow and succeed in their careers.

**Key responsibilities:**

• Provide exceptional customer service and support to Curo's customers.

• Respond to customer inquiries and resolve issues in a timely and professional manner.

• Work collaboratively with internal teams to ensure seamless delivery of services.

• Maintain accurate records and reports to ensure compliance with regulatory requirements.

**What we're looking for:**

• A customer-focused individual with excellent communication and interpersonal skills.

• A team player with a positive attitude and a passion for delivering exceptional service.

• A self-motivated individual with a strong work ethic and a commitment to continuous learning and development.

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