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Duty Manager

2 months ago

Kingston upon Thames, Greater London, United Kingdom whitbread Full time

We're currently recruiting for a Duty Manager role in our London Kingston Upon Thames Premier Inn. As a key member of our hotel team, you'll be responsible for ensuring a seamless guest experience, managing the day-to-day operations of the hotel, and providing exceptional customer service.

Key Responsibilities:

  • Manage the hotel's front-of-house operations, including reception, concierge, and guest services.
  • Lead a team of hotel staff to deliver exceptional customer service and ensure a warm welcome for all guests.
  • Monitor and maintain high standards of hotel cleanliness, maintenance, and safety.
  • Manage the hotel's inventory, supplies, and equipment to ensure efficient operations.
  • Collaborate with the hotel's leadership team to achieve business objectives and improve guest satisfaction.

What You'll Get:

  • A competitive salary and benefits package, including a Whitbread Benefits card offering discounts on Premier Inn rooms and meals.
  • Opportunities for career development and progression within the company.
  • A supportive and inclusive work environment that values diversity and promotes equality.
  • A comprehensive training program to help you succeed in your role.

Why You'll Love It Here:

  • We're a leading hospitality company with a passion for delivering exceptional guest experiences.
  • We offer a range of benefits and perks to support your well-being and career development.
  • We're committed to creating a diverse and inclusive workplace that values everyone's contributions.