Junior Technical Customer Advisor

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Full time
Position Overview:

As a Junior Customer Support Technician, you will play a crucial role in providing top-notch technical assistance and customer service within the Motorsport Equipment sector. This position offers a competitive salary range of £25,000 - £30,000, along with opportunities for career advancement, flexible working hours, bonuses, private healthcare, and additional company benefits.

Key Responsibilities:
  • Deliver prompt and effective support to customers, addressing their technical inquiries and issues.
  • Work collaboratively with internal teams to relay customer feedback and contribute to ongoing product enhancements.
  • Maintain comprehensive records of customer interactions, technical challenges, and resolutions.

Candidate Profile:

The ideal candidate will possess:

  • Strong interpersonal and communication skills.
  • A background in customer service.
  • Relevant education or training in automotive technology, engineering, or related fields is a plus.
  • A full clean UK driving license.

About the Company:

Join a dynamic team dedicated to delivering exceptional technical support and customer service in the automotive and Motorsport industries. The company is committed to fostering a supportive work environment that encourages professional growth and skill development.


Keywords:
Junior Customer Support Technician, Customer Service, Automotive, Motorsport, Data Analysis, Product Testing, Troubleshooting.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

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