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Customer Service Technician
2 months ago
Location: Buckingham
Salary: £25,000 - £30,000 + Progression + Autonomy + Flexi Hours + Bonus + Private Healthcare + Company Benefits
Overview:
We are seeking a motivated Junior Customer Support Technician with a solid foundation in customer service and strong analytical skills, particularly in vehicle data analysis. This role offers extensive training and a clear pathway for advancement to an Application Engineer position within our organization.
About the Company:
Join a vibrant team committed to delivering outstanding technical support and customer service within the automotive and motorsport sectors. Our company values a nurturing environment that promotes personal and professional growth, ensuring you can enhance your skills and progress your career in a forward-thinking setting.
Key Responsibilities:
1. Provide prompt and effective assistance to customers.
2. Work collaboratively with internal teams to relay customer feedback and support ongoing product enhancements.
3. Maintain detailed records of customer interactions, technical challenges, and resolutions.
Candidate Profile:
The ideal candidate will possess:
- Excellent interpersonal skills.
- A background in customer service.
- Relevant education or training in automotive technology, engineering, or related fields is a plus.
- A full clean UK driving license.
Reference: 13321MI1
Keywords: Junior Customer Support Technician, Customer Service, Automotive, Motorsport, Data Analysis, Product Testing, Troubleshooting, Buckingham
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised serves as a guideline for this position, with the final remuneration dependent on your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
