Customer Service Representative
1 month ago
We are seeking a friendly and confident individual with excellent communication skills to join our client's team as a Customer Service Advisor. This is a full-time permanent position, with working hours from Monday to Friday, 8.30am to 4.30pm.
As a Customer Service Advisor, your main responsibilities will include handling client enquiries over the phone, responding to email and live chat inquiries, making appointments and bookings, and making customer care calls. You will also be responsible for preparing training seminar rooms and providing a warm and welcoming experience for clients.
Key Responsibilities:- Handle client enquiries over the phone and via email/live chat
- Make appointments and bookings
- Make customer care calls
- Prepare training seminar rooms
- Provide a warm and welcoming experience for clients
To be successful in this role, you must have excellent written and verbal communication skills, a warm and friendly manner, and be computer literate. A smart appearance is required. Our client is looking for someone who is reliable, experienced, and a good team player.
Desired Skills and Experience:- Excellent customer service skills, client facing and via telephone/email
- Empathetic qualities, able to deal under pressure
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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