Administration Manager

4 days ago

Horsham, West Sussex, United Kingdom Pineapple Careers Full time
About the Role

We are seeking a highly organized and detail-oriented Administration Executive to join our team at Pineapple Careers. As an Administration Executive, you will be responsible for providing administrative support to our clients and ensuring the smooth operation of our office.

Key Responsibilities
  • Raising Invoices: You will be responsible for raising invoices for all contracts on a daily, weekly, monthly, and quarterly basis.
  • Data Entry: You will be responsible for entering new sales orders into our database.
  • Credit Notes and Verifications: You will be responsible for raising credit notes and verifications as needed.
  • Administering Service Agreements: You will be responsible for administering current service agreements, including price increases, anniversary dates, and keeping our database up to date.
  • Liaising with the Sales Team: You will be responsible for liaising with the sales team on customer cancellation requests.
  • Updating Systems: You will be responsible for updating our systems with any machine relocations from customers or the logistics department.
  • Dealing with Stakeholders: You will be responsible for dealing with stakeholders on any queries resulting from sales orders.
  • Invoice and Credit Note Print Run: You will be responsible for running the invoice and credit note print run.
  • Dealing with Customer Queries: You will be responsible for dealing with customer queries in a timely and professional manner.
  • Month End Process Checklist: You will be responsible for ensuring that the month end process checklist is completed.
Key Skills
  • Excellent Problem-Solving Skills: You will be able to solve problems in a timely and effective manner.
  • Team Player: You will be able to work effectively as part of a team.
  • Ability to Work to Deadlines: You will be able to work to deadlines and prioritize your workload accordingly.
  • Accurate: You will be able to work accurately and efficiently.
  • Friendly and Professional Telephone Manner: You will be able to communicate effectively with stakeholders via telephone.
  • Ability to Prioritize Your Own Workload: You will be able to prioritize your own workload and manage your time effectively.
  • Conscientious: You will be able to work conscientiously and maintain high standards.
  • Numerate: You will be able to work with numbers accurately and efficiently.
Personal Profile
  • Proactive Approach: You will be able to take a proactive approach to your work and identify opportunities for improvement.
  • Can-Do Attitude: You will be able to demonstrate a can-do attitude and be willing to learn and adapt.
  • Ability to Teach Others: You will be able to teach others and share your knowledge and expertise.
  • Good Data Entry Skills: You will be able to enter data accurately and efficiently.
  • High Prioritization and Organizational Skills: You will be able to prioritize your workload and manage your time effectively.
  • Strong Time Management Skills: You will be able to manage your time effectively and prioritize your workload accordingly.
  • Excellent Written and Verbal Communication Skills: You will be able to communicate effectively with stakeholders via written and verbal means.
  • Confident with All Aspects of Microsoft Office: You will be able to use Microsoft Office confidently and efficiently.
  • Attention to Detail and Accuracy: You will be able to work accurately and efficiently, with attention to detail.
Salary and Benefits
  • Salary: £25,000 - £27,000 per annum.
  • Permanent: This is a permanent position.
  • Pension Contribution: We contribute to your pension scheme.
  • Working Hours: You will work Monday to Friday, 09.00 - 17.30.
  • Annual Leave: You will receive 23 days annual leave plus Bank Holidays.
  • Free Parking: You will have access to free parking.
  • Social Events: We host social events for our team members.

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