Volunteer Coordinator

1 week ago


North Tyneside, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

About the Role

We are seeking a skilled and enthusiastic Volunteer Services Organiser to join our team at Northumbria Healthcare NHS Foundation Trust. This is an exciting opportunity to make a positive difference to the experience of our patients and staff.

Key Responsibilities

  • Provide a high-quality, client-focused volunteer service for patients, staff, and visitors trust-wide.
  • Organise volunteer rotas and supervise volunteers on a daily basis.
  • Maintain a high standard of service, ensure quality of food and beverages, and adhere to all Trust Policies.
  • Manage cash handling, stock control, and automatic coffee machine maintenance.
  • Oversee the replenishing and maintenance of automatic coffee machines.
  • Deal with customer complaints efficiently and effectively.

About Us

Northumbria Healthcare NHS Foundation Trust provides healthcare to over 500,000 people across North Tyneside and Northumberland. Our Bright charity adds the extras that make a difference to our patients every day.

Person Specification

Essential

  • Knowledge of business practices and stock control.
  • Knowledge of the voluntary sector and commitment to volunteers.
  • A good working knowledge of IT/computer systems to input and extract data.

Qualifications

Essential

  • NVQ Level 3 or demonstrate equivalent knowledge or skills.

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