Mortgage Operations Specialist

4 weeks ago


Borehamwood, Hertfordshire, United Kingdom Abraham Associates Full time

Job Title: Mortgage Operations Specialist

Company: Abraham Associates

We are seeking a proficient Mortgage Operations Specialist to enhance our dynamic team. This position is essential for delivering comprehensive administrative and financial support to both our team and clients, necessitating at least 1 year of relevant experience in a comparable position.

Key Qualifications:

  • Strong numerical and written communication abilities
  • Familiarity with the Mortgage Workflow
  • Proficient in computer applications (Word, Excel, and Outlook)
  • Exceptional organizational and administrative capabilities
  • Experience in handling numerical data
  • Meticulous attention to detail
  • Able to learn quickly
  • Professional telephone etiquette
  • Confidence in client interactions

Main Duties:

  • Ensuring smooth office operations
  • Utilizing software tools such as email, spreadsheets, and databases
  • Overseeing document management systems
  • Facilitating mortgage application processing
  • Maintaining client information
  • Conducting research on mortgage products
  • Responding to inquiries and managing phone calls
  • Keeping clients informed throughout the application journey
  • Serving as the primary contact for clients

About You:

  • Minimum of 2 years of experience in a similar role such as Mortgage Administrator, Case Manager, or Paraplanner
  • Outstanding numerical, written, and verbal communication skills
  • Quick learner with a professional telephone demeanor
  • Working knowledge of mortgage and protection products
  • Ambitious about advancing your career within our organization

About Us:

  • A progressive mortgage and financial services firm
  • Modern working environment


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