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Mortgage Operations Coordinator

2 months ago

Borehamwood, Hertfordshire, United Kingdom Abraham Associates Full time

About Abraham Associates

We are a dynamic and growing mortgage and financial services business, dedicated to providing exceptional support to our clients and team members.

Job Summary

We are seeking a highly skilled and experienced Mortgage Administrator to join our team. As a key member of our operations team, you will be responsible for providing administrative support to our clients and team members, ensuring the efficient running of our office, and maintaining accurate records.

Main Responsibilities

  • Administrative Support
    • Manage online and paper filing systems
    • Process mortgage applications
    • Maintain client data on our office CRM system
  • Research and Sourcing
    • Conduct research and source mortgage products
  • Client Communication
    • Answer calls and respond to client and lender queries
    • Keep clients and businesses up to date throughout the application process
  • Team Support
    • Function as the key point of contact for all potential and current clients

Requirements

  • 2+ years of experience as a Mortgage Administrator, Mortgage Case Manager, or Mortgage Paraplanner
  • Excellent numeracy, literacy, communication skills, and attention to detail
  • Be a quick learner, good telephone manner, and confidence to liaise with clients
  • A working knowledge of mortgage and protection products
  • Open to learning and furthering your career within our mortgages and financial services team

About the Role

This is a full-time position, working Monday to Friday, 9 am - 5 pm. You will be based in our purpose-built modern office with on-site parking. We offer a competitive salary of up to £28K per year, based on experience.