Corporate Onboarding Specialist
2 weeks ago
About the Role
We are seeking a skilled Corporate Onboarding Executive to join our team at Bupa. As a key member of our support functions, you will play a vital part in helping our customer-facing colleagues deliver exceptional standards of customer service and patient care.
Your Key Responsibilities
- Support the renewal and onboarding of Bupa's corporate clients by facilitating all renewal activity and onboarding new business.
- Work with internal teams to maintain a network of stakeholders and find solutions to issues, queries, or complaints.
- Develop excellent working relationships with customers and intermediaries through various communication methods.
- Learn about our products and develop an understanding of these to support our customers.
Key Skills and Qualifications
- Exceptional customer service skills and a genuine desire to provide the best service to every customer.
- Ability to problem-solve and analyze situations to find the best outcome for our customers.
- Strong team player with well-developed communication skills.
- Ability to demonstrate sound reasoning skills.
- Good computer skills and the confidence to learn new in-house and external systems.
- Capability to manage own workload effectively.
Why Bupa?
We're a health insurer and provider with a purpose to help people live longer, healthier, happier lives and make a better world. Our people are driven by the same purpose, and we're committed to being brave, caring, and responsible in everything we do.
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