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IT Support Specialist

2 months ago

Salisbury, Wiltshire, United Kingdom In Technology Group Full time

**Job Summary**

In Technology Group is seeking a highly skilled and organized IT Support Specialist to join our team. As an IT Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.

**Key Responsibilities:**

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
  • Develop and maintain strong relationships with clients

**Requirements:**

  • 2+ years of experience in a help desk or technical support role
  • Strong knowledge of Active Directory, Office 365, Windows Server, and Networking
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

**What We Offer:**

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

**About Us:**

In Technology Group is a leading IT recruitment company that specializes in placing top talent in the industry. We are committed to providing exceptional service and support to our clients and candidates.