User Experience Designer

2 weeks ago

Altrincham, Trafford, United Kingdom Informed Solutions Full time
About the Role

We are seeking a highly skilled User Experience Designer to join our team at Informed Solutions. As a key member of our design team, you will play a crucial role in delivering innovative solutions and user journeys that put the user at the centre of the design process.

Key Responsibilities
  • Work across a variety of projects, creating user-centred design solutions that meet the needs of our clients.
  • Collaborate with cross-functional teams, including user research, service design, content design, and interaction design.
  • Advocate for user needs with internal and client teams, and wider stakeholders.
  • Develop and maintain a deep understanding of user needs and behaviours.
  • Work with our technical consultants and developers to embed a user-centred approach, while also aligning with and understanding technical constraints.
  • Develop and maintain Informed Solutions' UCD thinking, practice, and methods.
  • Mentor and coach colleagues to strengthen our community of practice.
About the Team

Our team is a group of passionate problem solvers who take pride in helping our clients accelerate and de-risk digital business change. We collaborate and co-design world-class digital services that solve complex business and safety-critical problems.

About the Company

Informed Solutions is a successful, growing international digital transformation consultancy. We deliver multi-award-winning platforms and services that support large-scale digital transformation. Our digital, data, and technology solutions are used by globally recognised public and private sector brands.

Requirements
  • Experience of working in a user-centred design team in a consultancy, agency, or in-house setting.
  • Skills in one or more UCD disciplines, such as user research, UX design, service design, content design, or interaction design.
  • Knowledge of user-centred design principles, best practice, and artefacts.
  • Experience working with teams and/or clients to embed user-centred design practices.
  • Ability to adapt and identify appropriate UCD processes and methods to a variety of environments.
  • Ability to empathise with different types of users and build a clear understanding of their perspectives.
  • Ability to take an innovative and creative approach to problem-solving.
  • Awareness of software development lifecycle and ability to apply UCD methods in a technology-focused environment.
  • A degree qualification, or equivalent experience in a related discipline.
  • Excellent communication skills, to work with colleagues and senior client stakeholders.
  • Ability to work under pressure and to deadlines within a fast-paced and agile environment.
  • Excellent work planning capabilities and time management skills.
  • Ability to balance conflicting deadlines and priorities.
  • A high attention to detail.
  • Punctuality, reliability, and a clear commitment to your role.
Benefits

We offer a comprehensive and flexible range of benefits, including:

  • InformedACADEMYTM – We offer excellent career development opportunities through our award-winning personal and professional development programmes.
  • Industry-leading health and wellbeing plan.
  • Hybrid working.
  • Private health care cover.
  • Generous life assurance cover.
  • Gym membership.
  • Weekly office lunch.
  • Onsite massage sessions.
  • 25 paid working days holiday per year plus bank holidays.
  • Sabbatical Leave Scheme.
  • Enhanced Maternity Leave and Pay.
  • Enhanced Paternity Leave and Pay.
  • Company Pension Contribution.
  • Profit Share Scheme.
  • Payment of professional subscriptions.
  • Generous referral scheme with no limits on the number of referrals.

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