Account Manager

1 week ago


Bournemouth, Bournemouth, United Kingdom Stride Resource Management Ltd Full time

Job Title: Account Handler

Job Type: Full-time

Location: Bournemouth

Job Description:

We are seeking an experienced Account Handler to join our team at Stride Resource Management Ltd. As an Account Handler, you will be responsible for supporting a designated client portfolio, acting as their first point of contact, and building strong relationships with them.

Key Responsibilities:

  • Support a designated client portfolio, providing exceptional customer service and ensuring their needs are met.
  • Act as the primary point of contact for clients, responding to queries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
  • Work closely with internal teams to ensure seamless delivery of services and meet client expectations.
  • Identify opportunities to upsell and cross-sell services, driving business growth and revenue.

Requirements:

  • Commercial insurance experience, ideally 3+ years.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proactive and results-driven, with a strong focus on customer satisfaction.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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