Luxury Hotel General Manager

2 weeks ago


Saint Andrews, Fife, United Kingdom Accor Full time

About the Role

We are seeking a seasoned and visionary leader to join our team as the General Manager of Fairmont St. Andrews. As a key member of our leadership team, you will be responsible for driving the hotel's strategic direction, fostering a culture of excellence, and delivering exceptional guest experiences.

Key Responsibilities

  • Lead by Example
  • Set high performance standards, lead by example, and drive a culture of continuous improvement and quality across all the hotel.
  • Maximize financial performance, control costs, and execute marketing and operational activities that produce results meeting or exceeding the hotel's business plan.
  • Preserve and maximize the hotel's assets.

Requirements

  • Prior 5+ years of experience in luxury hotel General Manager position, preferably with a focus on Resort & Golf operations.
  • Strong educational background with professional qualifications and a continuous learning mindset.
  • Fluent in English.
  • Good understanding of the local market.
  • Experience in managing owner relations.
  • Demonstrated leadership, organizational, and interpersonal skills.
  • Strategic thinker with excellent communication and presentation skills.
  • Bottom-line oriented with a focus on quality guest service and team-building.
  • Creative and innovative mindset.
  • Ability to collaborate and work in a fast-paced environment.
  • Excellent sense of prioritization and time management.
  • Professional demeanor and strategic orientation.
  • Highly organized with an entrepreneurial spirit.
  • Engaging, friendly, and charismatic with a natural ability to connect with guests.
  • Passionate about creating memorable experiences and turning moments into memories.


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