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Employee Relations Business Partner

2 months ago

London, Greater London, United Kingdom Adecco Full time
Employee Relations Business Partner Role

As an Employee Relations Business Partner at Adecco, you will play a vital role in providing expert support to colleagues across the organisation. Your exceptional coaching skills and HR expertise will enable you to handle a variety of employee relations matters, including disciplinary issues, grievances, absence management, and ACAS conciliations.

Key Responsibilities:

  • Provide professional guidance and advice to line managers on employee relations cases.
  • Coach and support managers on people matters, being readily available to provide first-line support.
  • Take end-to-end ownership of capability, disciplinary, and grievance issues.
  • Attend disciplinary hearings, grievances, absence management meetings, and tribunals as required, including preparing written correspondence.
  • Serve as the escalation point for HR support managers' queries.
  • Work in partnership with HR and OD partners, referring or escalating as necessary.
  • Identify trends and propose solutions for improvement.
  • Stay up to date with relevant employment legislation.
  • Ensure fair and efficient outcomes, minimising customer wait times.
  • Always prioritise customer satisfaction and propose practical solutions.
  • Collaborate with the HR team to deliver seamless service to customers.
  • Act as a role model for excellence in customer service and delivery.
  • Promote and contribute to an inclusive working environment that reflects the diversity of our clients and their employees.

Why Adecco?

  • We are a disability-confident employer, committed to building a supportive environment for all candidates.
  • We value diversity and inclusion, and strive to create a workplace that reflects the diversity of our clients and their employees.