Current jobs related to Regional Technical Services Manager - Andover, Hampshire - Rich Products Corporation

  • Senior Depot Lead Engineer

    1 week ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead EngineerAt Regional Recruitment Services, we are seeking a highly skilled Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our depot. This role is perfect for someone with a strong technical background who can lead a team and ensure all...

  • Senior Depot Lead Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead EngineerWe are seeking a highly skilled and experienced Senior Depot Lead Engineer to join our team at Regional Recruitment Services. As a Senior Depot Lead Engineer, you will be responsible for overseeing the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover depot.About...

  • Senior Depot Lead Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead EngineerWe are seeking a highly skilled and experienced Senior Depot Lead Engineer to join our team at Regional Recruitment Services. As a Senior Depot Lead Engineer, you will be responsible for overseeing the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover depot.About...

  • Senior Depot Lead Engineer

    2 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title:Senior Depot Lead EngineerLocation:Regional LocationSalary:£50,000 per annumHours of Work:Mon to Fri, 8am to 5pmType:PermanentJob Summary:We are seeking a highly skilled Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our regional depot. This role is ideal...

  • Technical Services Area Manager

    3 weeks ago

    Andover, Hampshire, United Kingdom Rich Products Corporation Full time

    Job SummaryThe Technical Services Area Manager is responsible for leading the technical services team in a designated geographic region. This role requires strong leadership and technical skills to manage a team of service providers and ensure delivery of high-quality technical services to customers.Key ResponsibilitiesManage a team of service providers to...

  • Technical Services Area Manager

    3 weeks ago

    Andover, Hampshire, United Kingdom Rich Products Corporation Full time

    Job SummaryThe Technical Services Area Manager is responsible for leading the technical services team in a designated geographic region. This role requires strong leadership and technical skills to manage a team of service providers and ensure delivery of high-quality technical services to customers.Key ResponsibilitiesManage a team of service providers to...

  • Senior HVAC RSM&B Engineer

    1 week ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Careers Full time

    Job Title: Senior Depot Lead Engineer - HVAC RSM&B (Heating & Cooling Systems)Location: AndoverSalary: £50,000 per annumHours of Work: Mon to Fri, 8am to 5pmType: PermanentJob Summary: We are seeking a Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover...

  • Senior HVAC RSM&B Team Lead

    2 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job OverviewWe are seeking a highly skilled Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover depot.This role is ideal for a seasoned engineer with expertise in HVAC systems and a strong leadership background.Key Responsibilities:Lead a team of engineers in...

  • Senior HVAC Engineer

    7 days ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior HVAC EngineerJob Summary:We are seeking a highly skilled Senior HVAC Engineer to join our team at Regional Recruitment Services. As a Senior HVAC Engineer, you will be responsible for overseeing the repair, servicing, maintenance, and build of temporary heating and cooling systems at our depot.Key Responsibilities:Supervising the RSM&B of...

  • Senior Depot Lead Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead Engineer Location: Andover Salary: £50,000 per annum Hours of Work: Mon to Fri, 8am to 5pm Type: Permanent Start Date: ImmediatelyWe are seeking a highly skilled Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover depot. This role...

  • Senior Depot Lead Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead Engineer Location: Andover Salary: £50,000 per annum Hours of Work: Mon to Fri, 8am to 5pm Type: Permanent Start Date: ImmediatelyWe are seeking a highly skilled Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover depot. This role...

  • Senior Depot Lead Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead Engineer Location: Andover Salary: £50,000 per annum Hours of Work: Mon to Fri, 8am to 5pm Type: Permanent Start Date: ImmediatelyWe are seeking a highly skilled Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover depot. This role...

  • Senior Depot Lead Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead Engineer Location: Andover Salary: £50,000 per annum Hours of Work: Mon to Fri, 8am to 5pm Type: Permanent Start Date: ImmediatelyWe are seeking a highly skilled Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover depot. This role...

  • Senior Depot Lead Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead Engineer Location: Andover Salary: £50,000 per annum Hours of Work: Mon to Fri, 8am to 5pm Type: Permanent Start Date: ImmediatelyWe are seeking a highly skilled Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover depot. This role...

  • Senior Depot Lead Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead Engineer Location: Andover Salary: £50,000 per annum Hours of Work: Mon to Fri, 8am to 5pm Type: Permanent Start Date: ImmediatelyWe are seeking a highly skilled Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover depot. This role...

  • Senior Depot Lead Engineer

    2 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job OverviewWe are seeking a highly skilled Senior Depot Lead Engineer to oversee the maintenance and repair of temporary heating and cooling systems at our Andover depot.This is a key role within our Customer Service and Engineering team, requiring a strong technical background and leadership abilities to drive efficiency and ensure all systems meet safety...

  • Senior Depot Lead Engineer

    2 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Depot Lead Engineer - HVAC RSM&B SpecialistLocation: AndoverSalary:£50,000 per annumHours of Work:Mon to Fri, 8am to 5pmType:PermanentStart Date:ImmediatelyWe are seeking aSenior Depot Lead Engineerto oversee theRepair, Servicing, Maintenance, and Build (RSM&B)of temporary heating and/or cooling systems at our Andover depot. This role is perfect...

  • Senior Depot Lead Engineer

    2 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead EngineerLocation: AndoverSalary: £50,000 per annumHours of Work: Mon to Fri, 8am to 5pmType: PermanentStart Date: ImmediatelyWe are seeking a highly skilled and experienced Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover...

  • Senior Depot Lead Engineer

    2 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title: Senior Depot Lead EngineerLocation: AndoverSalary: £50,000 per annumHours of Work: Mon to Fri, 8am to 5pmType: PermanentStart Date: ImmediatelyWe are seeking a highly skilled and experienced Senior Depot Lead Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and/or cooling systems at our Andover...

  • Senior HVAC Engineer

    2 weeks ago

    Andover, Hampshire, United Kingdom Regional Recruitment Services Full time

    Job Title:Senior HVAC EngineerJob Summary:We are seeking a highly skilled Senior HVAC Engineer to oversee the Repair, Servicing, Maintenance, and Build (RSM&B) of temporary heating and cooling systems at our Andover depot.Key Responsibilities:Supervise the RSM&B of heating and cooling systems.Ensure all work complies with safety regulations and manufacturer...

Regional Technical Services Manager

2 months ago

Andover, Hampshire, United Kingdom Rich Products Corporation Full time
PURPOSE STATEMENT

The primary responsibility of the Technical Services Area Manager is to ensure the success of Rich Products Technical Services within a designated market. This position will work closely with local business leaders to establish the desired customer experience and will oversee the daily execution of technical services in the assigned region. Building and enhancing local service partnerships that provide exceptional services will be essential in this role. The Area Manager will report to the Equipment Engineering and Technical Services Center of Excellence (COE) while being accountable to the local business.

KEY ACCOUNTABILITIES/OUTCOMES


• Manage a service region that spans multiple countries, providing services such as installation/setup, field service, and equipment remanufacturing.

• Supervise the performance management of Service Providers (SP) to ensure compliance with SLAs and budgetary expectations.

• Continuously enhance service systems and processes to improve first-time fix rates, part diagnosis accuracy, and resolution without necessitating a service visit.

• Identify, evaluate, and onboard SPs in the designated area to fulfill growth and budgetary requirements. Onboarding tasks include:

• Collaborating with procurement leaders to assess and rate potential SPs.

• Advising procurement leaders on operational contract necessities and reviewing agreements for operational viability.

• Coordinating technical training essential for executing field service and remanufacturing tasks.

• Facilitating administrative setup for new SPs.

• Establishing communication requirements and frequency in accordance with COE standards.

• Conducting regular visits to customers and service providers.

• Ensuring ongoing training for SPs to support the equipment in their respective territories.

• Providing escalated assistance to SP Field Engineers, including handling requests for exchanges.

• Auditing service invoices to confirm that work performed meets technical specifications.

• Offering technical support to local associates as required.

• Managing inventory levels of parts in the market to minimize service interruptions and additional expenses.

• Collaborating with local business leaders to define the desired customer experience and service budget.

• Working with local business leaders to develop service plans and preventative maintenance programs that deliver customer value.

• Connecting COE (engineering and technical services) with local market needs and trends to ensure adequate support is provided.

• Advising local business leaders on upgrade and project opportunities aimed at enhancing reliability and/or reducing future maintenance costs.

• Planning and executing local market equipment field testing, including new product evaluations and sustaining activities for current products.

• Informing sustaining leaders of reliability trends that affect uptime and budget.

• This role may require a flexible schedule, including evening and weekend work.

• A significant amount of travel is necessary, potentially exceeding 50% at times.

This position will involve lifting weights of up to fifty pounds (22.5 KG) and pushing or pulling loads of up to 250 pounds (110 KG).

KNOWLEDGE/SKILLS/EXPERIENCE


• An Associate Degree or vocational training in electrical/mechanical fields is preferred.

• A minimum of two years of experience as a Service Technician.

• A strong commitment to customer satisfaction.

• Familiarity with electro-mechanical and IoT connected equipment.

• Proficient written and verbal communication skills.

• Exceptional attention to detail and organizational abilities.

• Proficient in computer usage, including Windows and Microsoft applications.

• Self-motivated and goal-oriented.

• Willingness to travel, including internationally.

Experience:

• Technical: Minimum of 2 years

• Management of Service Providers across multiple countries

• Sourcing Service Providers in various countries
Willingness to travel: 50% (Required)

Rich Products Corporation is committed to fostering an inclusive environment and encourages applications from individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.