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Implementation Team Specialist

2 months ago


Nuneaton, Warwickshire, United Kingdom Holland and Barrett Full time
About the Role

We are seeking a highly skilled and experienced Implementation Team Member to join our team at Holland and Barrett. As a key member of our retail operations team, you will play a critical role in ensuring the successful implementation of our merchandising and visual strategies across our stores.

Key Responsibilities
  • Communication and Collaboration: Ensure regular and structured communication with retail colleagues throughout the end-to-end critical path.
  • Merchandising and Visual Execution: Coordinate, support, and oversee all de-merchandising and merchandising activities for store investments, implementing planograms to a high standard and adapting layouts to individual store needs.
  • Customer Experience: Maintain maximum customer offerings during pre-closure enabling periods, trading refits, and champion a customer-first mindset for all program and phasing activities.
  • Reporting and Feedback: Submit weekly progress, risk, and issue reports to program teams and provide feedback to relevant stakeholders.
  • Store Support: Support store teams throughout transitions, ensuring all marketing, graphics, and POS are correct and relevant.
Requirements
  • Experience: Good level of retail operational experience.
  • Communication and Listening Skills: Excellent communication and listening skills.
  • Merchandising and Visual Skills: Experience with in-store merchandising and visual merchandising/planograms with a proven track record.
  • Technical Skills: Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Analytical and Planning Skills: Strong analytical, planning, and time management skills.
  • Travel and Flexibility: Ability to travel to various stores/locations and stay away from home weekly.
What We Offer

We offer a range of benefits, including:

  • H&B Employee Discount: 25%
  • Pension Company Contribution: We contribute to your pension scheme.
  • Exclusive Benefits: Access to exclusive benefits, free advice, and savings from a range of retailers and providers.

We are passionate about helping every colleague thrive across all dimensions of wellbeing and are committed to having a diverse and inclusive workplace. We celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures.