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Senior Maintenance Supervisor

2 months ago

Torquay, Torbay, United Kingdom LiveWest Full time
Position Overview


As a Senior Maintenance Supervisor within our Inhouse Maintenance Service (IMS), you will take charge of providing expert technical guidance and assurance to a team of Multi Skilled Technicians (MST). Your primary responsibility will be to ensure the effective and efficient delivery of installation, repairs, maintenance, and refurbishment services to our clients and their residences across a designated geographical region.


In this role, you will collaborate closely with various departments to oversee technical operations, monitor performance, and promote positive behaviors among the team, ensuring that all repairs and related tasks are completed to a high standard and within the expected timeframe, thereby meeting customer satisfaction.


You will assist the Team Manager in effectively communicating and promoting health, safety, and welfare issues within the team, ensuring that MSTs are fully aware of their responsibilities and adhere to our established policies and procedures.


Additionally, you will identify potential risks and opportunities within your service area and work alongside the Team Manager to ensure these are effectively communicated, inspected, and addressed within the team.

This position is field-based in the Torquay and South Hams area, and we are open to considering applications from individuals seeking flexible working arrangements.


Candidate Requirements
To qualify for the Senior Maintenance Supervisor role, you should possess the following:

  • Experience working in a team within the construction or maintenance industry, or hold a relevant trade qualification or apprenticeship.
  • A solid understanding of health and safety regulations and requirements related to construction and maintenance activities, or relevant health and safety training (CITB SSSTS, IOSH, or equivalent).
  • The ability to provide constructive feedback and challenge appropriately.
  • Strong self-reflection skills regarding performance and behaviors.
  • Excellent relationship-building and rapport skills.
  • A clear understanding of the essential skills required to deliver outstanding customer service.
  • A valid UK driving license.


Company Benefits
We offer a comprehensive rewards package, including:

  • Company vehicle and fuel card.
  • Power tools and equipment.
  • Full uniform and personal protective equipment (PPE).
  • Defined Contribution pension scheme with employer contributions ranging from 6% to 9%.
  • Discretionary bonus scheme.
  • 26 days of annual leave plus bank holidays, with service-related increases up to 30 days and an option to purchase additional leave.
  • Lifestyle discounts and internal supplier discounts for significant savings.
  • Health Cash Plan, including dental and optical coverage (valued at up to £2,400 annually).
  • Death in Service benefit (3 times salary).
  • Family-friendly policies.
  • Employee Assistance Programme.
  • Health and Wellbeing initiatives, including enhanced sick pay, monthly campaigns, training, and annual flu vaccinations.
  • Cycle to Work scheme.
  • Car Benefit scheme.
  • Learning and Development opportunities, including coaching and support for professional qualifications.
  • Volunteering days.


About LiveWest
LiveWest is dedicated to providing over 40,000 homes for more than 80,000 individuals throughout the South West, from Gloucestershire to the Isles of Scilly. We have ambitious plans to construct over 5,000 new homes in the region over the next five years, encompassing various tenures, including low-cost rent and sale, market rent and sale, as well as a range of supported and intermediate housing options, fostering choice and flexibility.

In addition to developing new properties, we continually invest in existing homes and communities. Our mission centers on enhancing living conditions for better lives, both now and for future generations. At LiveWest, we firmly believe in providing a home for everyone.

As an Inclusive Employer, we celebrate diversity and are committed to fostering an inclusive environment for all employees. For more information about our Equality, Diversity, and Inclusion policy, please visit our website.