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Product Enablement Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Goldman Sachs Group, Inc. Full time
Product Enablement & Transformation Team

The Product Enablement & Transformation team at Goldman Sachs Group, Inc. is a global team responsible for enabling the company to effectively manage its vendor population, supply chain effectiveness, travel & expense processing, and Source-to-Pay activity through the platforms we maintain within our architecture.

Key Responsibilities
  • Partner with senior leadership, process owners, Spend Management Engineering, and vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results.
  • Work within the Professional Services category, owning tools like Fieldglass and other MSP-owned applications to progress and enable our Consulting, Advisory, Temp Staffing, and Non-employee strategy.
  • Utilize internally built applications to ensure our leadership and business stakeholders have access to up-to-date information and spend transparency.
  • Understand and facilitate optimization of the E2E associated infrastructure supporting the business process & strategy, engaging deeply with users and stakeholders on a regular basis.
  • Own the Product strategy for our Professional Services Procurement Product, primarily driving the platform strategy of Fieldglass, but also partnering across MSP products, enriching data with other data from the data lake to deliver a seamless product experience.
  • Have a bias for user experience, seeking to refine the product and drive user-centric platform strategies to make the buying process seamless, orchestrated, controlled, and transparent.
  • Be data-led in your decision making, having an insatiable appetite for information to make better decisions and understand application adoption and success.
  • Be an excellent business partner, enrolling Engineering, Sourcing, and our business stakeholders to ensure complete engagement and the best outcome.
  • Work with other Product SMEs to identify and drive a robust prioritization of enhancement requests, and work to adopt new functionality being released by SAP as well as including identification of in-house changes that optimize usage or user experience across the S2P lifecycle.
  • Liaise with Engineering and development teams in communicating business requirements, data migration, testing, and deployment of new infrastructure capabilities.
  • Analyze, document, and update business requirements and manage changes made to requirements.
  • Work with S2P Reporting Team & SM Engineering to develop scorecards & KPIs to monitor and track SLA and manage the vendor relationships, to ensure adequate performance & stability.
  • Pro-actively work with the wider team on the day-to-day technical queries related to system logic and perform defect/data analysis as well as support specific audits, internal and external.
  • Communicate progress and relevant updates to project drivers, relevant functions, and maintain key documentation of approvals where required.
Requirements
  • Strong functional skills with 6-8 years of experience in SAP Fieldglass or similar application.
  • Strong integration experience with other modules within SAP (Ariba, S4 HANA, Guided Buying, Concur).
  • 8+ years' experience in Source to Pay, Program Management, Operations, or similar.
  • Should have led at least one large-scale platform deployment project in Professional Services space.
  • Knowledge on Agile change management and platforms like JIRA and Confluence or similar would be an add-on.
  • Flexible and focused work ethic to deliver in a global organization delivering both organizational and technical system changes.
  • Strong analytical skills and bias for using data to make decisions and confirm/set direction.
  • Ability to work across hierarchies and geographies, with flexible working style.
  • Experience in Financial Services industry will be beneficial but not a requirement.