Business Administrator and Project Coordinator

2 months ago

Enfield Town, Greater London, United Kingdom Selica International Ltd Full time
About Selica International Ltd

Selica International Ltd is a leading provider of high-quality linguistic support services to businesses worldwide.

We are committed to delivering exceptional results and outstanding service to our clients.

Job Summary

We are seeking a highly skilled Business Administrator and Project Coordinator to join our team.

The successful candidate will be responsible for managing and coordinating the completion of all language projects, ensuring timely delivery and high-quality results.

Key Responsibilities
  • Project Management
    • Manage the entire lifecycle of multiple localization projects in a fast-paced environment
    • Coordinate all project phases and efficiently predict the lifespan of all project stages
    • Liaise with sales staff to clarify project parameters
    • Negotiate deadlines and rates with vendors
    • Establish and maintain excellent relationships with contract translators/trainers/teachers and proofreaders globally
    • Monitor and control project status
    • Manage project finances, including budgeting
    • Prepare and maintain project documentation manually and on a business system software
    • Comply with relevant and applicable procedures
    • Perform quality checks at various stages of the process to ensure quality and accuracy
  • Business Administration
    • Provide excellent customer service to clients and subcontractors on a daily basis
    • Customer support and complaint handling
    • Management and processing of customer orders
    • Sourcing and management of subcontractors
    • Using in-house CRM software
    • Undertaking videoconferencing sessions
    • Data entry
    • Filing
    • Diary management
  • Marketing Responsibilities
    • Develop and optimize online marketing initiatives to drive customer acquisition
    • Improving the usability, design, content, and conversion of the company website
    • Create and optimize targeted and custom landing pages and microsites
    • Implement, analyze, and optimize organic and paid search engine marketing activities
    • Implement and execute email campaigns to nurture leads and customers
    • Analyze and provide weekly and monthly digital marketing metrics and lead status reports
    • Develop and manage content-based Social Networks and Blog Sites
    • Review new technologies and keep the company at the forefront of developments in digital marketing
    Requirements
    • Excellent written and verbal English communication skills
    • Detail orientation with the ability to multitask
    • Ability to meet deadlines
    • Excellent problem-solving and analytical skills
    • Independence in carrying out assigned tasks
    • Ability to work under pressure in a fast-paced environment
    • Highly developed computer skills (MS Office, Windows)
    • Experience in translation and localization project management would be a strong advantage
    What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

As a member of our team, you will have the opportunity to work with a dynamic and experienced team, and to contribute to the success of a leading provider of linguistic support services.

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