Agricultural Service Advisor

12 hours ago

New Alresford, Hampshire, United Kingdom Bennett and Game Recruitment Full time
Agricultural Service Advisor Opportunity

We are seeking a skilled Agricultural Service Advisor to join our team at Bennett and Game Recruitment. As an Agricultural Service Advisor, you will be responsible for providing exceptional customer service and technical expertise to our clients in the agricultural industry.

Key Responsibilities:

  • Communicate effectively with customers to provide information about products and services, or to obtain details of customer issues.
  • Produce job cards and update customer and machine records.
  • Prepare and complete invoices, advise customers on estimated costs of repairs and timescales of work due to be completed.
  • Liaise with technicians about parts ordering to ensure requisite parts are available and communicate any time restrictions to customers in a timely manner.
  • Liaise with customers to schedule in Breakdown's, Repairs, Services, and follow-up on customers' service satisfaction.
  • Answer telephone service enquiries with the ability to action customers' requirements or advise customers over the phone and in person.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Requirements:

  • Proficient in communicating with customers and providing technical information.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong organizational and time management skills.
  • Excellent customer service skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

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