Customer Relations Manager

3 days ago

St Albans, Hertfordshire, United Kingdom Crest Nicholson plc Full time

{"h1": "Customer Relations Manager", "p": "At Crest Nicholson plc, we're committed to delivering exceptional customer experiences. As a Customer Relations Manager, you'll play a key role in shaping our service and guiding our customers through their homebuying journey.

Your responsibilities will include building strong relationships with customers, staying informed about build progress, and showcasing our thoughtfully-designed homes to customers.

If you're a confident, personable, and energetic individual with a passion for delivering great customer experiences, we'd love to hear from you.

**Key Responsibilities:**

* Build strong relationships with customers to ensure they feel valued and supported throughout their homebuying journey
* Stay informed about build progress and attend development team meetings to ensure seamless communication
* Showcase our thoughtfully-designed homes to customers, highlighting their benefits and features
* Visit customers after they've moved in to ensure they're happy and address any concerns

**What We're Looking For:**

* Experience in a customer-facing role within a service industry
* Excellent communication and interpersonal skills
* Ability to work independently and make key decisions
* Knowledge of the homebuilding industry is desirable but not essential

**Benefits and Package:**

* Competitive salaries and bonus schemes
* Company car/allowance
* Share save Scheme
* Private pension
* Private healthcare and cash plan options
* 28 days' annual leave
* Retail discounts

**About Us:**

Crest Nicholson plc is a leading developer of quality homes and thriving, sustainable communities. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings.

Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive.

We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer.

If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic and forward-thinking company, we'd love to hear from you.

**How to Apply:**

Please submit your application, including your CV and a cover letter, to [insert contact information].

We look forward to hearing from you

**Equal Opportunities Employer:**

Crest Nicholson plc is an equal opportunities employer and welcomes applications from all qualified candidates.

**Recruitment Privacy Notice:**

To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under 'Recruitment Privacy Policy'.

**Contact Us:**

If you have any questions or would like to discuss this opportunity further, please don't hesitate to contact us.

Thank you for your interest in this role

Best regards,

[Your Name]"}

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