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User Experience Optimisation Specialist

2 months ago

Nottingham, Nottingham, United Kingdom Zachary Daniels Full time

Job Summary:

Zachary Daniels is seeking a highly skilled Digital Optimisation Manager to join their team. As a key member of the organisation, you will be responsible for driving the digital roadmap, providing constant analysis, and developing new strategies and tactics to optimise the user journey across Search, Merchandise, and Personalisation.

Main Responsibilities:

  • Support the digital optimisation lead in developing a product discoverability roadmap
  • Enhance onsite search optimisation to achieve business goals
  • Oversee customer-centric merchandising strategies
  • Manage digital projects from concept to delivery
  • Utilise customer data for personalisation
  • Lead cross-functional initiatives to improve customer experiences during key events
  • Manage third-party vendor relationships
  • Mentor the optimisation team
  • Align team efforts with strategic objectives
  • Work with the experimentation team on AB testing
  • Identify and address customer pain points using data insights
  • Oversee weekly trade reporting
  • Foster a culture of continuous improvement through regular review and refinement of optimisation processes, tools, and strategies

Requirements:

  • Proven experience in digital optimisation
  • Strong leadership and team management skills
  • Deep understanding of data-driven strategies
  • Expertise in onsite search optimisation and merchandising tools
  • Excellent analytical skills with A/B testing and data interpretation experience
  • Strong project management abilities to handle multiple initiatives from concept to delivery
  • Exceptional communication and stakeholder management skills
  • Familiarity with analytical tools like GA and ContentSquare
  • Experience managing relationships with third-party tools

About Zachary Daniels:

Zachary Daniels is a niche, national, and international recruitment consultancy specialising in various industries, including Buying, Merchandising, Ecommerce, Design, Technical, Wholesale, and Production, Finance, HR and Talent, H&S and Compliance, Marketing, Digital and Technology, Property and Centre Management, Retail, Trade, Leisure and Wholesale Operations, Senior Appointments and Exec, Sales, Supply Chain and Logistics.