Client Service Administration Specialist

4 weeks ago

Horsham, West Sussex, United Kingdom Schroders Full time

About the Role

Schroders is seeking a Client Service Administration Analyst to join our Client Service Administration team. As part of our Client Service Global Centre of Excellence, the team will provide client service administration support to Global Client Service teams within the Client Group.

Key Responsibilities

  • Source and manage client and platform data, ensuring quality assurance checks are carried out prior to uploading or sending completed files to clients or platforms.
  • Support the production of Key Performance Indicator (KPI) reports, including onboarding stats for senior management.
  • Coordinate with external service providers and internal teams to gather data for external audit requests.
  • Maintain a list of 3rd party distributors and their contact details for communications.
  • Produce accurate and complete reports using data from internal and external sources.

Requirements

  • Strong attention to detail for delivering high-quality, accurate outputs.
  • Excellent interpersonal and communication skills for liaising with stakeholders and external parties.
  • Ability to problem-solve and prioritize tasks effectively.
  • Knowledge of financial services, including investment funds, is beneficial.
  • Team player who contributes to overall team effectiveness.
  • Open to feedback, receptive to change, and continually seeking self-improvement opportunities.
  • Proficiency in Microsoft Office, particularly Excel.
  • Fluency in Hebrew.

About Schroders

Schroders is a global investment manager with over 200 years of experience. We help institutions, intermediaries, and individuals around the world invest money to meet their goals and prepare for the future.

What We Offer

At Schroders, we pride ourselves on doing things differently. We offer a supportive and inclusive work environment, where you can grow and develop your skills. We are committed to helping our clients and society prosper.

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