Technical Support Specialist

2 months ago


Redhill, Surrey, United Kingdom Lynx Recruitment Ltd Full time

Lynx Recruitment Ltd is working with a growing Managed Service Provider who are looking to add a 3rd Line Support Engineer to their technical team.

This 3rd Line Support Engineer role would particularly suit a 2nd Line Support Engineer who is looking to progress in their career.

Key Responsibilities:
  • Provide advanced technical support for complex IT issues
  • Collaborate with the technical team to resolve network and system problems
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
  • Communicate effectively with internal stakeholders and clients

This role is a full-time position, working 5 days a week in the office.

Requirements:
  • Windows Operating System expertise
  • Office365 experience
  • Full UK driving licence
  • Virtualisation (VMWare or Hyper-V) skills
  • Networking (Switches, WIFI, Firewalls) knowledge
  • Excellent communication and problem-solving skills

The ideal candidate will have a strong background in IT support and a passion for delivering exceptional customer service.



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