Technical Support Specialist
2 months ago
Lynx Recruitment Ltd is working with a growing Managed Service Provider who are looking to add a 3rd Line Support Engineer to their technical team.
This 3rd Line Support Engineer role would particularly suit a 2nd Line Support Engineer who is looking to progress in their career.
Key Responsibilities:- Provide advanced technical support for complex IT issues
- Collaborate with the technical team to resolve network and system problems
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
- Communicate effectively with internal stakeholders and clients
This role is a full-time position, working 5 days a week in the office.
Requirements:- Windows Operating System expertise
- Office365 experience
- Full UK driving licence
- Virtualisation (VMWare or Hyper-V) skills
- Networking (Switches, WIFI, Firewalls) knowledge
- Excellent communication and problem-solving skills
The ideal candidate will have a strong background in IT support and a passion for delivering exceptional customer service.
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