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Client Support Agent

2 months ago

Tamworth, Staffordshire, United Kingdom Adecco Full time
About the Role

We are seeking a highly skilled Customer Service Agent to join our client's dynamic team. As a key member of the customer service team, you will play a crucial part in ensuring our client's customers receive outstanding support.

Key Responsibilities
  • Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and efficiently.
  • Manage a portfolio of accounts, ensuring all customer details are accurately inputted and updated.
  • Utilise internal tools and systems to handle day-to-day operations smoothly.
  • Collaborate closely with your team to ensure a seamless customer experience.
Requirements
  • Strong sense of good customer service and a genuine passion for helping others.
  • Excellent organisational skills and attention to detail.
  • Ability to work effectively as part of a team.
  • Good communication and problem-solving skills.
What We Offer
  • Competitive annual salary of £23,500
  • Annual salary bonus to reward your outstanding performance.
  • 5% pension contribution to help you plan for the future.
  • Private healthcare coverage to support your well-being.
  • Death in service benefits to provide financial security for your loved ones.
  • Cycle to work scheme for a healthier and greener commute.