UX Research Specialist

1 week ago


London, Greater London, United Kingdom Salt Full time

Job Summary

Salt, a leading financial institution, is seeking a skilled UX Researcher to join their growing team. This is an exciting opportunity to develop your knowledge and skills while making a real difference for their customers.

About the Role

As a UX Researcher, you will be reporting to the Head of UX Research as part of a wider mixed-methods Research team. Your key responsibilities will include:

  • Conducting survey writing, usability, and general discovery qualitative and quantitative research.
  • Working in design squads across multiple scrums, as well as an understanding of design processes and design thinking.
  • Developing and implementing research methodologies to inform design decisions.
  • Collaborating with cross-functional teams to ensure research findings are integrated into product development.

Requirements

To be successful in this role, you will need:

  • 3-5 years of experience as a UX Researcher, ideally in Financial Services, Banking, or any other heavily regulated industry.
  • Knowledge of Consumer Duty guidelines and Accessibility Best Practice Principles.
  • Experience working with design tools such as UserZoom and Figjam.
  • Strong analytical and problem-solving skills, with the ability to communicate complex research findings to stakeholders.

What We Offer

Salt offers a competitive salary, high growth potential, and a comprehensive benefits package, including 10% pension contributions. This is a full-time, permanent, hybrid role, with only 2 days per month of required office time. You can be anchored to either the London, Bristol, Edinburgh, or Manchester office, and necessary travel to any other of the company's hubs can be reimbursed.


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