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UX Researcher
2 months ago
Job Title: UX Researcher - Data Insights Specialist
Job Summary:
We are seeking a highly skilled UX Researcher to join our team at rmg digital. As a UX Researcher - Data Insights Specialist, you will play a crucial role in driving design decisions with data-driven insights.
Key Responsibilities:
- Data Analysis: Conduct in-depth analysis of quantitative data from various sources, including support tickets, user success metrics, NPS surveys, and in-product feedback.
- Storytelling with Data: Transform raw data into compelling narratives that inform design decisions and drive business outcomes.
- Sentiment Analysis: Apply sentiment analysis techniques to understand user emotions and behaviors, providing valuable insights to inform product development.
- Collaboration: Work closely with UX teams to ensure data-driven insights are effectively integrated into qualitative research efforts, supporting evidence-based design decisions.
Requirements:
- Proven experience in pulling and analyzing quantitative data within a UX framework.
- Hands-on experience with tools like Qualtrics and Pendo is a plus.
- Ability to theme, analyze, and present data in a way that drives impactful UX decisions.
- Understanding of how UX research informs product development and design strategies.
- Experience working within a global software company is a plus.
About rmg digital:
rmg digital is a dynamic and innovative company that values data-driven decision making. We are committed to delivering exceptional user experiences and are seeking a talented UX Researcher to join our team.
