Shop Manager

3 weeks ago

Bury St, Suffolk, United Kingdom Talent Finder Full time
Job Title: Shop Manager

Are you a motivated and organized individual with a passion for customer service and sales? We are seeking a Shop Manager to join our team at Talent Finder.

About the Role:

As a Shop Manager, you will be responsible for managing all aspects of the shop, including recruiting, training, and supporting volunteers to maximize sales and revenue for participating charities. You will also be responsible for communicating and working effectively with other shop managers to ensure day-to-day operations are met.

Key Responsibilities:
  • Manage all aspects of the shop, including sales, customer service, and volunteer management
  • Recruit, train, and support volunteers to maximize sales and revenue
  • Communicate and work effectively with other shop managers to ensure day-to-day operations are met
  • Meet sales targets and increase sales and profit for the shop
  • Manage stock levels, replenish stock as needed, and liaise with Regional Manager to request top-ups
  • Set up and manage the EPOS system and train volunteers accordingly
  • Responsible for cash handling, reconciling EPOS, and all banking procedures
  • Identify volunteer recruitment needs and action recruitment campaigns in discussion with Regional Manager
  • Support the marketing team with activities to raise the profile of the shop and organization in the local community
  • Take responsibility for rotas to ensure the shop is always operational within its agreed opening hours
Requirements:
  • Experience in customer-facing environments
  • Experience of working under own initiative within an established commercial framework
  • Organizational skills
  • Time management skills
  • Able to demonstrate an understanding of the retail sector, ideally within a charity context
  • Can lead a team of people with passion and enthusiasm, offering support to the team as needed
  • Commercial awareness and ability to make decisions to drive revenue
  • Ability to communicate with a variety of people at different levels
  • Understands excellent customer service and can act as an ambassador for our client in their local community
What's Next?

If you are a motivated and organized individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Please click the 'Apply' button to submit your application.

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