Field Service Technician

2 months ago

Lincoln, Lincolnshire, United Kingdom Virgin Media O2 Full time
{"h1": "Field Service Engineer Role", "p": "At Virgin Media O2, we're looking for a skilled Field Service Engineer to join our team. As a Field Service Engineer, you'll be responsible for installing and maintaining our network infrastructure, ensuring our customers receive the best possible service.

Key Responsibilities:

* Install and maintain network equipment, including fibre optic cables and telecommunications infrastructure
* Troubleshoot and resolve technical issues with our network and customer equipment
* Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner
* Collaborate with our technical team to identify and implement process improvements

What You'll Need:

* A UK Manual driving licence with no more than 8 points
* Ability to work at heights and in all weather conditions
* Strong problem-solving skills and ability to work independently
* Excellent communication and customer service skills

What We Offer:

* Competitive salary of £29,000, plus overtime and performance-based commission
* 25 days of annual leave, including your birthday and all UK bank holidays
* First-rate pension programme with up to 10% matching contributions
* Access to wellbeing benefits, including the Unmind App and BUPA medical coverage

If you're a motivated and customer-focused individual with a passion for technical work, we'd love to hear from you. Apply now to join our team and help us deliver the best possible service to our customers.

", "h2": "About Virgin Media O2", "p": "Virgin Media O2 is a leading telecommunications company, providing broadband, mobile, and TV services to millions of customers across the UK. We're committed to delivering the best possible service to our customers, and we're looking for talented individuals to join our team.

At Virgin Media O2, we value diversity and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all. We offer a range of benefits and support to help our employees thrive, including flexible working, training and development opportunities, and a comprehensive wellbeing programme.

If you're passionate about delivering exceptional customer service and technical expertise, we'd love to hear from you. Apply now to join our team and help us shape the future of telecommunications.

", "h2": "What We're Looking For", "ul": " A UK Manual driving licence with no more than 8 points Ability to work at heights and in all weather conditions Strong problem-solving skills and ability to work independently Excellent communication and customer service skills"}

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