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Deputy Operations Manager
2 months ago
**About Us**
The Architect, Chester is a dynamic and fast-paced restaurant group that prides itself on delivering exceptional customer experiences. We're seeking a highly motivated and experienced Deputy Manager to join our team and contribute to our continued success.
**Key Responsibilities**
- Assist the General Manager in overseeing daily restaurant operations, ensuring seamless service delivery and maintaining high standards of quality and cleanliness.
- Lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of the business.
- Develop and implement effective strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
- Collaborate with the management team to achieve business objectives, including revenue targets, customer satisfaction, and employee retention.
- Provide coaching and guidance to junior staff members, promoting their development and career progression.
**What We Offer**
- A competitive salary up to £32,000, plus tronc (tips paid into your bank)
- Paid overtime
- Great cash tips*
- Free meals on shift, choose from the menu
- 30% discount for you, your friends and family across B&P and our group, including Wagamama
- NEST pension scheme
- Life assurance
- Perks on Tap discounts
- Cycle to work scheme
- £1,000 referral bonus for introducing new Managers or Chefs
**Your Wellbeing**
- Free 24-hour confidential legal and information helpline for you and your family
- Bespoke wellbeing support offering free counselling for all crew
- Access to health checks and virtual GP appointments
- Discounted gym membership
- Plenty of social get togethers – it's not all work and no play
