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Retail Store Manager

2 months ago

Kingston upon Thames, Greater London, United Kingdom The Body Shop Full time

The Body Shop is a pioneering cruelty-free beauty brand that has been making a positive impact for over 40 years. We're committed to generating economic, social, and environmental benefits.

Job Description

We're looking for an inspirational leader who shares our passion for ethical beauty and retail excellence. As a Store Manager, you'll drive the store and team to deliver outstanding customer experiences, strong sales results, and engaging interactions.

Key Responsibilities
  • Lead the team to shape a customer-focused store experience, driving customer engagement and brand loyalty.
  • Control and meet sales and performance targets with exceptional planning and organizing skills.
  • Monitor and manage change, using data to make sound commercial and business decisions.
  • Develop consumer loyalty and build The Body Shop brand.
  • Recruit, retain, and develop a talented team that reflects the brand's values.
Requirements
  • Experience in beauty retail and people leadership.
  • Ability to work across Sunday to Saturday.
  • Strong communication and team coaching skills.
  • Flexibility and adaptability in a fast-paced environment.
Talent Drivers
  • Experience in beauty retail and people leadership.
  • Able to control and meet sales and performance targets.
  • Experience of using data to make sound commercial and business decisions.
  • Team coaching and development.
  • Flexibility to work across Sunday to Saturday.