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E-Commerce Operations Specialist
2 months ago
Agent Provocateur, a renowned British brand specializing in lingerie, nightwear, and accessories, is seeking an E-Commerce Operations Specialist to join our dynamic Ecommerce team. This role is pivotal in ensuring the seamless operation of our online platforms.
The E-Commerce Operations Specialist will play a crucial role in supporting our e-commerce, production, and marketing divisions. This position demands exceptional organizational abilities and effective workload management to handle daily tasks while also being adaptable to urgent requests.
Engagement in various projects will create a stimulating and often fast-paced work environment where effective communication is essential.
A passion for online fashion retail is advantageous, and a willingness to learn and contribute to the team's success is vital.
Key Responsibilities:
- Act as a vital team member for product and category management, responsible for uploading and maintaining product details, pricing, images, videos, and ensuring quality control in accordance with internal timelines.
- Assist in trade planning and the creation of marketing strategies to identify and promote areas that enhance conversion rates.
- Oversee the coordination and execution of website updates, peak trading activities, and seasonal campaign launches.
- Support onsite visual merchandising efforts, actively working to boost conversion rates and sales performance.
- Assist with inventory checks, stock management, and intake processes to maximize sales opportunities.
- Collaborate with internal teams and suppliers to ensure timely development and launch of all projects and campaigns.
- Manage the e-commerce product photography process, reviewing and quality-checking retouched images to ensure timely product launches.
- Foster strong interdepartmental relationships to facilitate effective collaboration across various business functions.
- Contribute to web analytics and data reporting on a regular basis, identifying new opportunities for conversion and growth.
- Assist in enhancing user interface (UI) and user experience (UX), improving search functionality and website navigation.
Qualifications:
- Basic proficiency in Excel.
- Experience with Magento 2 is advantageous.
- Familiarity with email marketing platforms such as Dotdigital, Mailchimp, and Omnisend is beneficial.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- A keen attention to detail.
- A collaborative team player with strong interpersonal skills.
- Excellent communication abilities and a positive demeanor.
Benefits:
- Annual leave entitlement plus public holidays.
- Generous employee discount across various brands.
- Participation in the company pension scheme.
- Cycle to work initiative.
- Charity time-off program.
- Option to purchase additional annual leave.
