Trainee Liability Claims Handler

6 days ago


Birmingham, Birmingham, United Kingdom MBA Full time

Job Summary:

MBA is seeking a highly motivated and detail-oriented individual to join our Liability team as a Trainee Liability Claims Handler. As a key member of our team, you will be responsible for managing a mixed portfolio of Liability claims, ensuring SLA compliance, and contributing to KPI targets.

Key Responsibilities:

  • Manage a diverse portfolio of Liability claims, ensuring timely and effective resolution.
  • Ensure compliance with Service Level Agreements (SLAs) and contribute to Key Performance Indicator (KPI) targets.
  • Liaise with clients and brokers in a professional and proactive manner, providing excellent customer service.
  • Adhere to company guidelines and external regulatory requirements in all adjusting activities.

Requirements:

  • Insurance qualification and previous experience in an insurance environment.
  • Employee/Public Liability claims handling experience.
  • Ability to work both individually and as part of a team.
  • Strong analytical skills for researching relevant statutory duties and case law.

What We Offer:

  • Company car or car allowance.
  • Full funding for further insurance qualifications.
  • A generous annual leave package of 25 days, plus bank holidays and a day off for your birthday.
  • Competitive pension scheme.
  • Life assurance at 4x your basic salary.
  • Comprehensive health benefits, including dental and cash plans.
  • An Employee Assistance Program to support your wellbeing.
  • Season ticket assistance for your commute.

About MBA:

MBA is a globally respected leader in the insurance industry, committed to employee growth and development. We offer a dynamic and customer-focused environment, with top-notch training and development opportunities.



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