Key Account Manager

1 month ago


Southampton, Southampton, United Kingdom ECW Search Full time
{"title": "Key Account Manager", "description": "Job Summary

We are seeking an experienced Key Account Manager to join our team at ECW Search. As a Key Account Manager, you will be responsible for managing our clients' key accounts across the UK, ensuring account growth, high client satisfaction, and operational excellence.

Key Responsibilities
  • Develop and implement strategic account plans to meet client needs and drive long-term growth and retention.
  • Build and maintain strong client relationships, acting as the primary point of contact to ensure high client satisfaction and loyalty.
  • Identify growth opportunities and drive revenue growth through additional product or service offerings.
  • Monitor client performance and satisfaction, addressing any issues promptly and implementing improvement plans to enhance client satisfaction and retention.
  • Collaborate with cross-functional teams to align on client goals and ensure seamless delivery of services and support for account growth initiatives.
Requirements
  • Vehicle remarketing expertise, including stock management, auction strategies, and residual values.
  • Strong analytical skills to analyse market trends, client data, and sales metrics to identify opportunities for growth and areas for improvement.
  • Exceptional communication and negotiation skills to communicate effectively with clients, stakeholders, and internal teams.
  • Project management proficiency to handle multiple accounts, ensure timely execution of strategies, and meet client expectations and deadlines.
  • Customer-centric mindset to understand and anticipate client needs and provide tailored solutions and exceptional service.
About ECW Search

ECW Search is a leading recruitment agency specialising in the automotive sector. We pride ourselves on our expertise and commitment to delivering exceptional results for our clients and candidates.

", "lang_code": "en"}

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