Pension Services Coordinator

4 weeks ago

Devon, United Kingdom Devon County Council Full time

Fixed term for 18 months

Are you passionate about shaping the financial futures of individuals?

Join our dedicated team in the pensions sector and make a significant impact.

As part of our front-line service team, you will play a crucial role in calculating, supporting, and disbursing pensions to our scheme members. Our Technical & Training team is committed to equipping you with comprehensive knowledge of the Local Government Pension Scheme, ensuring you can perform your duties effectively.

In this dynamic role, you will utilize your keen attention to detail and outstanding customer service abilities to deliver exceptional support to our clients, ensuring clear and effective communication both verbally and in writing.

In return, we offer:

  • competitive remuneration,
  • an excellent local government pension scheme, including benefits in the event of death in service,
  • flexible working arrangements to promote a healthy work-life balance,
  • comprehensive training and support from our specialized training and administration teams,
  • opportunities for professional growth within a leading organization,
  • access to a 24/7 employee assistance program,
  • an employee discount program,
  • 23 days of annual leave, increasing to 28 after five years, and further increments up to a maximum of 31 days after 20 years of service, plus paid time off during the holiday period and bank holidays.

In our Member Services division, we are dedicated to the precise and timely delivery of pension information and administration to both current and prospective members of the schemes managed by Peninsula Pensions.

For the Employer & Communications role, you will support the team in enhancing engagement with members and employers alike. This includes updating and refining communication materials, creating surveys, organizing meetings, participating in webinars, and managing content for online employer newsletters. The successful candidate will also gain valuable experience in calculation tasks to improve their understanding and enhance communication with stakeholders.

As a Pensions Administrator, you will collaborate with a team of professionals dedicated to serving over 650 employers. We provide a high-quality, comprehensive pension administration and payroll service for more than 200,000 scheme members. Peninsula Pensions operates under Devon County Council and collaborates with Somerset Council. In addition to managing the administration needs of employers and scheme members of the LGPS, we also oversee the Police and Firefighters' Pension Schemes for Avon & Somerset Constabulary and Gloucestershire Fire & Rescue Service. While working as part of a cohesive team, you will be responsible for managing your own client tasks.

Our mission is to deliver a quality service to employers and members. This involves providing accurate, timely, and personalized member-focused assistance, clearly explaining benefit entitlements and processes. We strive to leverage technology to offer an efficient and cost-effective service, providing direct online access to as much information as possible through our Member self-service portal.

We foster a workplace culture that encourages individuals to reach their full potential, adhering to the core principles and behaviors of Devon County Council. Our environment promotes honesty and productivity, allowing you to propose new, efficient ways of working while nurturing learning and advancement within our organization.

We are open to considering part-time working hours.

  • Service Delivery Coordinator

    2 weeks ago

    Devon, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at Victim Support. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our services.Key ResponsibilitiesProvide administrative support to our service delivery team, including managing...

  • Customer Service Coordinator

    7 days ago

    Mid Devon, Devon, United Kingdom Sphere Solutions Full time

    Customer Services Coordinator – New build housing Tiverton Permanent I am working with a highly reputable house building company to strengthen their team by recruiting an experienced Customer Services Coordinator. Working within this experienced Customer Service department, you will act as the first point of contact, providing a high quality and...

  • Activity Coordinator Assistant

    2 days ago

    Devon, United Kingdom Universal Metro Asian Services Full time

    **Job Summary**Universal Metro Asian Services is a Not-For-Profit organization that aims to serve immigrant populations of India, Pakistan, Bangladesh, the Middle East, Latin America and Europe. We are seeking a highly motivated individual to join our team as an Activity Coordinator Assistant to assist in implementing activity programs for our elderly...

  • Activity Coordinator Assistant

    2 days ago

    Devon, United Kingdom Universal Metro Asian Services Full time

    **Job Summary**Universal Metro Asian Services is a Not-For-Profit organization that aims to serve immigrant populations of India, Pakistan, Bangladesh, the Middle East, Latin America and Europe. We are seeking a highly motivated individual to join our team as an Activity Coordinator Assistant to assist in implementing activity programs for our elderly...

  • Service Delivery Coordinator

    2 weeks ago

    Devon, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at Victim Support. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our services.Key ResponsibilitiesProvide administrative support to our service delivery team, including managing...

  • Pensions Administrator

    4 days ago

    Devon, United Kingdom Devon County Council Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Pensions Technician to join our team at Devon County Council. As a Pensions Technician, you will play a crucial role in providing exceptional service to our clients, ensuring the efficient and accurate delivery of pension information and administration.Key ResponsibilitiesCalculate, support,...

  • Pensions Administrator

    4 days ago

    Devon, United Kingdom Devon County Council Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Pensions Technician to join our team at Devon County Council. As a Pensions Technician, you will play a crucial role in providing exceptional service to our clients, ensuring the efficient and accurate delivery of pension information and administration.Key ResponsibilitiesCalculate, support,...

  • Support Services Coordinator

    6 days ago

    Devon, United Kingdom Devon County Council Full time

    **Job Summary**The Support Services Coordinator role within Adult Social Care and Health at Devon County Council is an exciting opportunity to shape services that make a real difference to people's lives. We are looking for individuals with energy and drive to join us in leading the introduction of a new way of working.You will be part of a small team...

  • Support Services Coordinator

    6 days ago

    Devon, United Kingdom Devon County Council Full time

    **Job Summary**The Support Services Coordinator role within Adult Social Care and Health at Devon County Council is an exciting opportunity to shape services that make a real difference to people's lives. We are looking for individuals with energy and drive to join us in leading the introduction of a new way of working.You will be part of a small team...

  • Customer Service Coordinator

    1 week ago

    Devon, United Kingdom RGB Recruitment Full time

    A new opportunity has arisen for a customer service coordinator with a regional developer in Devon. With an excellent reputation and build quality they are now seeking an additional member of the team!Joining an established team you will report to the manager day to day and be responsible for: Receiving incoming calls from customersMaking outgoing calls with...

  • Learning and Organisational Development Coordinator

    3 weeks ago

    Plymouth, Devon, United Kingdom Delt Shared Services Ltd Full time €24,000

    Learning & Organisational Development Coordinator 10-month Fixed Term Contract Salary: Up to £24,000 per annum (DOE) About Us: Delt is a commercial company owned by the public sector and working in the public interest. We deliver significant social-economic benefits to Plymouth, Devon and the wider South West peninsula, priding ourselves on fostering...

  • Pension Operations Specialist

    4 weeks ago

    Devon, United Kingdom Devon County Council Full time

    Fixed term for 18 months Are you looking to impact individuals' financial futures positively? Consider a career in pension services with us. Join our dedicated front-line service team to assist in the calculation, support, and disbursement of pension benefits to our scheme members. Our Technical & Training team is committed to equipping you with the...

  • Site Coordinator

    1 week ago

    Devon, United Kingdom RGB Recruitment Ltd Full time

    About the Role:We are seeking a highly motivated and experienced Technical Coordinator to join our team at RGB Recruitment Ltd. As a Technical Coordinator, you will play a crucial role in supporting our technical managers and running your own sites, depending on the stage of the development.Key Responsibilities:Manage engineering and working drawing packages...

  • Site Coordinator

    6 days ago

    Devon, United Kingdom RGB Recruitment Ltd Full time

    About the Role:We are seeking a highly motivated and experienced Technical Coordinator to join our team at RGB Recruitment Ltd. As a Technical Coordinator, you will play a crucial role in supporting our technical managers and running your own sites, depending on the stage of the development.Key Responsibilities:Manage engineering and working drawing packages...

  • Customer Service Coordinator

    21 hours ago

    Tiverton, Devon, United Kingdom RGB Recruitment Full time

    JOB TITLE:       Customer Service Coordinator LOCATION:     Tiverton, Devon SALARY:            Circa £28K, depending on experience   The Employer: We are looking to fill the role of Customer Services Coordinator within a housing environment. RGB are excitedly recruiting on behalf of an extremely prestigious West Country based client, a...

  • Guest Services Associate

    4 weeks ago

    Devon, United Kingdom Universal Metro Asian Services Full time

    Position: Receptionist at Universal Metro Asian Services (UMAS)Are you an enthusiastic individual with a strong background in administration? UMAS is looking for a Receptionist to oversee our front desk operations and carry out various clerical tasks at our corporate headquarters. Become a part of our close-knit, family-oriented organization dedicated to...

  • Client Services Coordinator

    1 week ago

    Devon, United Kingdom Bray Leino Full time

    About the RoleWe are seeking a highly organized and proactive individual to join our team as an Account Executive. As an Account Executive, you will be responsible for managing all projects from understanding client requirements to delivering the final product.Key ResponsibilitiesManage the production process to ensure timely delivery of projectsCompile...

  • Client Services Coordinator

    6 days ago

    Devon, United Kingdom Bray Leino Full time

    About the RoleWe are seeking a highly organized and proactive individual to join our team as an Account Executive. As an Account Executive, you will be responsible for managing all projects from understanding client requirements to delivering the final product.Key ResponsibilitiesManage the production process to ensure timely delivery of projectsCompile...

  • Project Coordinator

    6 days ago

    Devon, United Kingdom Devon County Council Full time

    Job Opportunity: Business Support and InnovationDevon County Council is seeking a highly skilled and motivated individual to join our Business Support and Innovation team as a Project Coordinator. This is an exciting opportunity to work on a range of projects that support businesses across Devon, including the agriculture and food sectors.About the RoleWe...

  • Project Coordinator

    7 days ago

    Devon, United Kingdom Devon County Council Full time

    Job Opportunity: Business Support and InnovationDevon County Council is seeking a highly skilled and motivated individual to join our Business Support and Innovation team as a Project Coordinator. This is an exciting opportunity to work on a range of projects that support businesses across Devon, including the agriculture and food sectors.About the RoleWe...