Store Operations Supervisor

7 days ago

Glasgow, Glasgow City, United Kingdom Levi Strauss Full time

Job Summary

As a Store Supervisor at Levi Strauss & Co., you will play a critical role in driving sales growth and delivering exceptional customer experiences. You will be responsible for leading a team of sales associates and supporting the management team in achieving key performance indicators (KPIs) and implementing profit opportunities.

Key Responsibilities

  1. Leadership and Team Management
  • Support and deputize the management team in delivering KPIs and implementing profit opportunities.
  • Implement individual, daily, and weekly sales targets for the store team to improve store performance.
Operations and Administration
  • Monitor KPIs and team performance through running reports and updating the management team.
  • Assist with store operations such as stock management, payroll, and administrative tasks.
Customer Experience
  • Assist with the customer journey by offering exceptional 1-2-1 service and ensuring the customer comes first.
Team Development
  • Inspire, motivate, and develop the team through training, coaching, and product knowledge.

Requirements

  1. Leadership and Management Skills
  • Strong leadership and management skills with the ability to motivate and develop a team.
  • Experience in working to and driving KPIs and sales targets within retail.
Customer Service Skills
  • Strong customer service skills with the ability to provide exceptional customer experiences.
Operational Skills
  • Good understanding of store operations and the ability to manage stock, payroll, and administrative tasks.

What We Offer

As a Store Supervisor at Levi Strauss & Co., you will be entitled to a competitive salary, benefits, and the opportunity to work for an iconic brand. You will also have the opportunity to develop the skills needed for your future career at Levi Strauss & Co.

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