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Senior Platform Product Owner
2 months ago
Location: Maidenhead, UK (remote work available) or Copenhagen, Denmark
About the Role:
We are seeking a Senior Platform Product Owner to lead our team in driving the development, implementation, and execution of solutions to enhance the digital experience for our customers. As a key member of our digital organization, you will be responsible for creating and executing a product strategy and roadmap that addresses the needs of individual regions and business.
Key Responsibilities:
- Define and manage the product roadmap and strategy to achieve stable, multi-fold growth in digital customer acquisition and improve digital customer satisfaction (NPS)
- Lead talent development and drive engagement for a high performing team of product owners
- Define key KPIs and success metrics and set in place robust mechanisms to measure, report and assess performance of customer acquisition and onboarding experience
- Stay up-to-date with the latest trends and technologies towards enhancing the upper-funnel experience for our customers on digital channels and provide thought leadership to the organization on how to incorporate them into broader platform plans
Requirements:
- Substantial experience of technical product management in customer acquisition, customer registration and onboarding and digital demand generation. Experience in a highly visible leadership role is preferred.
- Strong analytical ability to evaluate end-to-end customer experience across multiple channels
- Ability to operate at multiple levels keeping context of stakeholders and their ask in mind
- Proven ability to deal with ambiguity and proactively identify and mitigate risks before they become roadblocks
- Prior experience of digital product management or product management roles in logistics, supply chain or B2B organizations is preferred.
- Excellent written communication and interpersonal skills are essential for this role.
About Maersk:
Maersk is an integrated container logistics company that is responsible for moving global trade every year. With a dedicated team of over 100,000+ employees across 135 countries, we go all the way to connect and simplify global trade and help our customers grow and thrive.
What We Offer:
We offer a fantastic work life balance and the option to WFH/remotely, plus excellent benefits and salary; this is an opportunity not to be missed.
How to Apply:
Interested candidates should submit their application through our website. We are committed to a diverse and inclusive workplace, and we welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
