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Property Leasehold Officer

2 months ago

Harrow, United Kingdom Pertemps Full time
### Job Title: Property Leasehold Officer
#### Location: London Borough of Harrow
#### Employer: Pertemps Recruitment Partnership for London Borough of Harrow

### Job Summary:
Pertemps is seeking a motivated and self-driven individual to join the expanding team at the London Borough of Harrow as a Property Leasehold Officer. This temporary position offers a competitive pay rate, excellent training, career development support, and 21 days of holiday (excluding Bank Holidays).

### Key Responsibilities:
- Manage service charge income, including personal contact, report production, and liaison with mortgage lenders, court services, and legal teams.
- Proactively contact leaseholders to address non-payment issues.
- Assess income and expenditure, establish repayment agreements, and monitor repayments.
- Identify and refer leaseholders with serious debts to advice services.
- Create and manage payment plans, promoting Direct Debits and Standing Orders.
- Set up and monitor Direct Debits, and process cheques.
- Investigate and process payment transfers, refunds, and misallocated payments.
- Handle service charge enquiries, resolving issues or referring them as needed.

### Requirements:
- Knowledge of relevant property and housing acts.
- Ability to interpret leases and transfer agreements.
- Experience in service charge collection and arrears recovery.
- Understanding of service charge and major works billing processes.
- Familiarity with leases, covenants, and the Leasehold Valuation Tribunal.

### About Us:
Pertemps Recruitment Partnership has been a market leader in providing permanent and temporary staffing solutions for almost 60 years. We are proud to be accredited 'investor in people' and believe in the personal touch in everything we do. We are committed to career progression and employee satisfaction.