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Assistant Manager of Financial Operations

2 months ago

Glasgow, Glasgow City, United Kingdom University of Glasgow Full time
Job Objective

The purpose of this position is to assist the Finance Operations Manager in overseeing and leading the Finance Operations Division, ensuring the provision of exceptional service to both internal and external stakeholders while delivering significant value to help the University achieve its strategic objectives and maintain financial viability.

This role will also play a crucial part in advancing and institutionalizing a program of process enhancement by questioning the current state of existing Finance operations and procedures, while balancing the need for operational efficiencies and ensuring compliance with financial control frameworks and University Policies.

Key Responsibilities
  1. Management of Finance Operations to ensure excellence in service delivery with a strong emphasis on controls, efficiencies, and effectiveness.
    • Lead and manage the Finance Operations Team to guarantee a robust and high-quality service is provided. Organize and plan work for the short, medium, and long term, ensuring activities align with the Finance strategy. Foster teamwork and promote job enrichment to engage team members in activities beyond their defined roles.
    • Develop the skills and capabilities of the team through effective recruitment, coaching, training, and mentoring. Collaborate closely with the Finance Operations Manager to establish effective succession planning within the department.
    • Exemplify and instill the university's values within the Finance Operations team, cultivating a positive, efficient, and effective team culture focused on customer service.
    • Collaborate with the Finance Operations Manager to identify, implement, embed, and assess service and process enhancements across local management teams to foster a culture of continuous improvement.
    • Enhance the University’s working capital position through effective leadership of cash management, aged creditors, and debtors.
    • Ensure that the student experience with Finance positively impacts overall student satisfaction through professional conduct and clear, user-friendly processes.
    • Deliver comprehensive monthly Finance Operation metrics reporting to Heads of Finance, including variance analysis and commentary.
    • Analyze, monitor, and escalate risks and issues related to monthly metrics reporting outputs.
    • Oversee the weekly financial transaction approval processes, including supporting the daily treasury function in compliance with the organization’s Treasury Management Policy.
    • Review and manage the delivery of any external party returns.
    • Provide support and act as a deputy for the Finance Operations Manager, as necessary.
  2. Facilitate strategic enhancements through the implementation of a continuous improvement program to achieve operational efficiencies.
    • Collaborate with colleagues across business functions, utilizing specialized expertise and judgment to identify, assess, and analyze opportunities for continuous improvement, designing and recommending solutions.
    • Serve as a change agent, consistently challenging the status quo, using monthly metrics to identify key risks or areas for enhancement.
    • Contribute significantly to the review of end-to-end process documentation, drawing on authoritative knowledge of professional guidelines and broader sector practices.
    • Oversee the review, documentation, and continuous improvement of Finance Operations processes across the University, adopting best practices while ensuring a strong control environment.
    • Develop and deliver reporting outputs to monitor process improvement plans and progress updates, including associated timelines for delivery.
  3. Risk Management and Control.
    • Conduct the annual review and approval of the Finance Operations Control Framework and standard operational procedural documentation, ensuring it remains effective.
    • Provide management oversight and annual approval of the Finance Operations Delegation of Financial Authority Records.
    • Ensure that internal control systems and governance are established and adhered to by all Finance Operations staff, making tools such as review checklists and process flow charts available to support routine activities.
  4. Project Work.
    • Lead and participate in project initiatives that will advance strategic benefits for the University, utilizing financial data to substantiate conclusions.
Knowledge, Qualifications, Skills, and Experience

Knowledge/Qualifications Essential:

  • A1 Demonstrated competencies required to perform the duties associated with this level of position, having acquired the necessary professional knowledge and management skills in similar or various specialist roles.
  • A2 Membership in a recognized CCAB accounting professional body.
  • A3 Degree in Accounting, Finance, or an equivalent qualification.
  • A4 Ongoing engagement with current accounting practices and development of knowledge.
  • A5 Extensive working knowledge of Microsoft Office applications such as Excel, Word, Visio, PowerPoint, and accounting software packages.

Skills Essential:

  • C1 Strong leadership and management abilities with a proven track record of developing high-performing teams.
  • C2 High-level influencing and interpersonal skills, capable of quickly establishing credibility and making an impact at all levels.
  • C3 Ability to constructively challenge the status quo, influence change, and present arguments based on sound professional judgment and expertise.
  • C4 Excellent planning and organizational skills with the ability to prioritize workload to meet tight deadlines and manage competing demands from various stakeholders.
  • C5 Highly effective oral and written communication skills with the ability to diplomatically challenge assumptions and practices.
  • C6 Proven analytical and problem-solving abilities with the capacity to identify control weaknesses and recommend and implement solutions.
  • C7 Resilient and capable of effectively managing ambiguity and maintaining momentum in the face of challenges.
  • C8 Demonstrated ability to deliver on a continuous process improvement agenda.
  • C9 Strong attention to detail.
  • C10 Self-starter capable of working independently or as part of a team to achieve service excellence.

Experience Essential:

  • E1 Significant experience managing a Finance Operations function at a management level.
  • E2 Experience operating within a complex organization with a high volume of transactions.
  • E3 Extensive experience collaborating with cross-functional teams and senior managers to drive operational efficiencies.
  • E4 Proven track record of delivering process and systems improvements, including documenting procedures, financial controls, and providing recommendations for operational efficiencies.
  • E5 Experience leading and contributing to project teams.
  • E6 Experience working to tight deadlines and service level agreements.
  • E7 Ability to deliver meaningful metrics to enhance productivity and behaviors.
  • E8 Demonstrable experience of continued professional development.
  • E9 Experience in managing and developing personnel and teams.
  • E10 Experience working with and influencing senior management.
  • E11 Experience managing and controlling budgets/resources/funding and understanding financial management procedures.
Terms and Conditions

Salary will be Grade 8, £48,350 - £56,021 per annum. This position is full-time and open-ended.

The University of Glasgow is committed to ensuring that all employees are eligible to live and work in the UK.

As part of the University community, you will be part of an inclusive environment that values ambition, excellence, integrity, and curiosity.

As a valued member of our team, you can expect a welcoming and engaging organizational culture, where your talents are nurtured, and success is celebrated.

A flexible approach to working is also encouraged.