Customer Experience Team Member

2 weeks ago


Loughborough, Leicestershire, United Kingdom Unite Students Full time

About the Role

We are seeking a caring and warm individual to join our team as a Customer Experience Team Member at Unite Students. As a key member of our residential team, you will be responsible for providing a welcoming front of house reception service to our students.

Key Responsibilities

  • Provide exceptional customer service to students, responding to their queries and concerns in a timely and professional manner.
  • Conduct flat viewings and inspections, showcasing our properties to potential students and ensuring they meet our high standards.
  • Plan and run events for our students, creating engaging and memorable experiences that foster a sense of community.

What We're Looking For

  • A positive attitude and a passion for delivering excellent customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with students and colleagues.
  • Strong time management and organisational skills, with the ability to prioritise tasks and manage multiple projects simultaneously.

What You'll Get in Return

As a Customer Experience Team Member at Unite Students, you will have the opportunity to work in a dynamic and supportive team environment, with a range of benefits and opportunities for professional development.



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