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Travel Operations Coordinator
2 months ago
Our client is a leading provider of luxury travel experiences, specializing in gulet cruises, small ship cruises, and bespoke holiday packages.
They are seeking a highly organized and detail-oriented Operations and Administration Specialist to join their team in a fully remote role. The ideal candidate will have experience in the travel industry, with a strong background in administration, customer service, and operations.
This is a stable and long-term opportunity within a small and friendly team, offering a salary of circa £24,000, plus excellent benefits, including heavily discounted holidays and opportunities for free overseas accommodation from suppliers.
Key Responsibilities:
- Coordinate and confirm travel arrangements, including hotels, transfers, tours, and other necessary components with overseas suppliers.
- Verify that deposits have been charged and accurately entered on the system.
- Monitor upcoming departures and follow up with clients who have outstanding balances.
- Email travel documents to clients.
- Manage back-office paperwork between the company and the TTA head office.
- Coordinate weekly administrative tasks requested by the TTA.
- Assist clients in resolving any overseas problems efficiently and promptly.
- Support the sales team with enquiries and provide excellent customer service.
Requirements:
- Previous experience in the travel industry - essential.
- Strong administration and customer service skills.
- Highly organized with a keen eye for detail.
- Diligent, reliable, and excellent communicator.
- Able to work effectively with autonomy and as a team player.
About Succeed Recruitment Solutions:
We are a leading recruitment agency specializing in travel, multilingual, and contact centre jobs. Our team is dedicated to providing exceptional service and support to our clients and candidates.
