Customer Service Team Leader
16 hours ago
We are seeking a highly skilled Customer Service Team Leader to join our team at Koin Limited. As a key member of our customer experience team, you will be responsible for leading a team of customer support professionals and driving exceptional customer satisfaction through the effective use of AI technology.
Key Responsibilities:- Manage and optimize AI performance to ensure the highest level of customer satisfaction
- Oversee the day-to-day management of the Customer Service team in Asia
- Handle escalated customer queries and ensure timely resolution
- Report on any issues that the team in Asia has with the AI tool
- Oversee key account management for top spenders
- Delegate tasks including incoming customer queries, payment disputes, returns and refunds, new orders, online reviews, and subscription management
- Work closely with the Product Development team to understand product developments and customer expectations
- Collaborate with the Marketing and Operations teams to ensure seamless customer experience across all regions
- Experience in customer support or related fields
- Experience in team management and delegation
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to manage multiple tasks
- Assertive with a commitment to high standards
- Positive, upbeat, and adaptable attitude
- Interest in AI and innovative technology (comprehensive training will be provided)
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Customer Service Team Leader
4 days ago
Poole, Poole, United Kingdom Koin Limited Full timeCustomer Service Team LeaderWe are seeking a highly skilled Customer Service Team Leader to lead our team in delivering exceptional customer experiences through the effective use of AI technology.Key Responsibilities:Manage and optimize AI performance to ensure high customer satisfactionOversee the day-to-day management of the Customer Service team in...
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Customer Service Team Leader
4 days ago
Poole, Poole, United Kingdom Koin Limited Full timeCustomer Service Team LeaderWe are seeking a highly skilled Customer Service Team Leader to lead our team in delivering exceptional customer experiences through the effective use of AI technology.Key Responsibilities:Manage and optimize AI performance to ensure high customer satisfactionOversee the day-to-day management of the Customer Service team in...
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Team Leader
1 week ago
Poole, Poole, United Kingdom Selco Full timeAbout UsFancy developing your career with a leading builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.We're a dynamic and growing company with a strong commitment to customer satisfaction. Our team is dedicated to providing exceptional service and support...
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Team Leader
1 week ago
Poole, Poole, United Kingdom Selco Full timeAbout UsFancy developing your career with a leading builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.We're a dynamic and growing company with a strong commitment to customer satisfaction. Our team is dedicated to providing exceptional service and support...
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Customer Service Team Leader
2 weeks ago
Poole, Poole, United Kingdom Koin Limited Full timeCustomer Service Team Leader - AI & Global CollaborationAbout the Role:Koin Limited is seeking a highly skilled Customer Service Team Leader to lead our Asia team in delivering exceptional customer experience through the effective use of AI technology. As a key member of our team, you will be responsible for managing a team of customer support professionals,...
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Nursery Team Leader Position
2 weeks ago
Poole, Poole, United Kingdom Aspire Training Team Full timeAbout the Role:We are seeking a highly motivated and experienced individual to join our team as a Level 3 Early Years Team Leader/Supervisor Apprenticeship holder at our Little Beans Nursery in Poole.Key Responsibilities:Support the staff in the rooms to ensure high-quality care and education for our children.Oversee staff observations and provide regular...
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Customer Service Fault Coordinator
4 weeks ago
Poole, Poole, United Kingdom Team Jobs - Commercial Full time £14Company Overview: TeamJobs - Commercial is collaborating with a prominent manufacturing organization seeking dedicated individuals to enhance their customer support team.Position Summary: We are currently in search of Customer Service Fault Coordinators to join our team on a temporary basis, with the potential for permanent employment.Key...
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Kitchen Team Leader
2 weeks ago
Poole, Poole, United Kingdom Greene King Full timeAbout the Role:We are seeking a highly skilled and experienced Kitchen Team Leader to join our team at Greene King. As a Kitchen Team Leader, you will be responsible for leading a team of chefs and kitchen staff to deliver exceptional food quality and service to our customers.Key Responsibilities:Prepare, cook, and present food that meets our high standards...
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Kitchen Team Leader
1 week ago
Poole, Poole, United Kingdom Greene King Full timeAbout the Role:We are seeking a highly skilled and experienced Kitchen Team Leader to join our team at Greene King. As a Kitchen Team Leader, you will be responsible for leading a team of chefs and kitchen staff to deliver exceptional food quality and service to our customers.Key Responsibilities:Prepare, cook, and present food that meets our high standards...
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Poole, Poole, United Kingdom Aspire Training Team Full timeAbout the Role:We are seeking a highly motivated and experienced individual to join our team as a Level 3 Early Years Team Leader/Supervisor Apprenticeship holder at Little Beans Nursery in Poole.As a key member of our team, you will be responsible for supporting the staff in the rooms, overseeing staff observations, and working closely with other leaders...
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Poole, Poole, United Kingdom Aspire Training Team Full timeAbout the Role:We are seeking a highly motivated and experienced individual to join our team as a Level 3 Early Years Team Leader/Supervisor Apprenticeship holder at Little Beans Nursery in Poole.As a key member of our team, you will be responsible for supporting the staff in the rooms, overseeing staff observations, and working closely with other leaders...
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Poole, Poole, United Kingdom Aspire Training Team Full timeAbout the Role:We are seeking a motivated and experienced individual to join our team as a Level 3 Early Years Team Leader/Supervisor Apprenticeship holder at Little Beans Nursery in Poole.As a key member of our team, you will be responsible for supporting staff development, overseeing observations, and working closely with other leaders and management to...
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Poole, Poole, United Kingdom Aspire Training Team Full timeAbout the Role:We are seeking a motivated and experienced individual to join our team as a Level 3 Early Years Team Leader/Supervisor Apprenticeship holder at Little Beans Nursery in Poole.As a key member of our team, you will be responsible for supporting staff development, overseeing observations, and working closely with other leaders and management to...
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Customer Support Team Supervisor
4 weeks ago
Poole, Poole, United Kingdom Team Jobs - Commercial Full time £28,000Are you enthusiastic about the retail industry and delivering top-notch customer support? TeamJobs is excited to collaborate with a prestigious Fashion Brand, seeking a Customer Support Supervisor to enhance their dynamic team.Position Type: Permanent / Full-timeWorking Hours: Monday to Friday - 09:30am to 18:00pmKey Responsibilities:Manage customer...
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Team Leader
2 weeks ago
Poole, Poole, United Kingdom Selco Builders Warehouse Full timeAbout UsSelco Builders Warehouse is a leading builders' merchant with a strong presence in the UK market. We are committed to providing excellent customer service and creating a diverse and inclusive work environment.The JobWe are seeking a highly motivated and customer-focused Team Leader to join our team. As a Team Leader, you will be responsible...
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Poole, Poole, United Kingdom Aspire Training Team Full timeAbout the Role:We are seeking a highly motivated and experienced individual to join our team as a Room Leader at Little Beans Nursery. As a key member of our Early Years team, you will play a vital role in supporting the smooth operation of the nursery and ensuring the highest standards of care and education for our children.Key Responsibilities:Support the...
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Poole, Poole, United Kingdom Aspire Training Team Full timeAbout the Role:We are seeking a highly motivated and experienced individual to join our team as a Level 3 Early Years Team Leader/Supervisor Apprenticeship holder at Little Beans Nursery.Key Responsibilities:Support the staff in the rooms to ensure high-quality care and education for children.Oversee staff observations and complete supervisions and 1-2-1...
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Sales Team Leader
1 week ago
Poole, Poole, United Kingdom U-Drive Ltd Full timeJob DescriptionJob Title: Sales Team LeaderCompany: U-Drive LtdLocation: RemoteReports To: Sales DirectorJob Type: Full-TimeJob SummaryWe are seeking a highly motivated and experienced Sales Team Leader to join our team at U-Drive Ltd. As a Sales Team Leader, you will play a crucial role in driving business growth by generating leads and converting them into...
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Sales Team Leader
2 weeks ago
Poole, Poole, United Kingdom U-Drive Ltd Full timeJob DescriptionJob Title: Sales Team LeaderCompany: U-Drive LtdLocation: RemoteReports To: Sales DirectorJob Type: Full-TimeJob SummaryWe are seeking a highly motivated and experienced Sales Team Leader to join our team at U-Drive Ltd. As a Sales Team Leader, you will play a crucial role in driving business growth by generating leads and converting them into...
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Team Leader
4 days ago
Poole, Poole, United Kingdom TWO SAINTS Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at TWO SAINTS. As a Team Leader, you will play a key role in supporting our recovery workers and night workers in delivering Housing First services to individuals who are homeless and rough sleeping.Main ResponsibilitiesSupport your team to achieve their potential...