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Customer Engagement Specialist
2 months ago
Location: Glasgow
Schedule: Monday - Friday (NO EVENINGS OR WEEKENDS)
Salary: £12.05 Per Hour + Bonus
Benefits:
- Weekly remuneration + Uncapped commission structure
- Full-Time, Permanent Role
- Working hours: Monday to Friday 8am to 4:30pm
- Immediate onboarding available
- Comprehensive training provided
- Excellent opportunities for career progression
- Complimentary parking available
McQueens Dairies is a family-owned brand committed to delivering premium dairy products sourced from local British farmers. We are dedicated to exceptional customer service and bolstering the local dairy sector. Join us in providing cherished doorstep milk deliveries while expanding our product offerings to cater to customer preferences.
Key Responsibilities:
- Execute outbound calls to develop relationships with existing customers
- Promote new products and secure sales under pressure
- Deliver outstanding customer service and possess in-depth product knowledge
- Uphold a positive company image
- Manage a high volume of calls in a dynamic environment
- Collaborate effectively within a team and work independently
- Experience in telephony preferred
- Strong customer service aptitude
- Capability to meet office targets
- Initiative and effective time management skills
- Enthusiastic team contributor
- Proficient in Microsoft Office
If you are eager to be part of a growing and supportive team in the dairy sector, we offer competitive compensation, bonuses, and pathways for career advancement.