System Training Officer
2 days ago
Job Summary
We are seeking a highly skilled and experienced System Training Officer to join our Children's Management Information Team at Devon County Council. The successful candidate will be responsible for delivering training sessions to a wide range of audiences on our Children's Social Care reporting suite, primarily using Power BI.
Key Responsibilities
- Design and deliver training programs to ensure users are confident and proficient in using our reporting suite.
- Conduct user testing and gather feedback to inform the development of our dashboards.
- Communicate changes and updates to users, ensuring seamless adoption of new features.
- Collaborate with the Management Information Team to identify training needs and develop targeted solutions.
- Develop and maintain documentation and resources to support user understanding and adoption.
Requirements
- Proven experience in training and development, with a focus on data analysis and reporting.
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
- Strong analytical and problem-solving skills, with the ability to interpret complex data.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- DBS clearance required.
What We Offer
- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
- A competitive salary and benefits package.
- A hybrid working arrangement, with flexibility to work from home or in the office.
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