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Customer Engagement Specialist
2 months ago
Location: Remote/Contact Centre
If you possess the necessary skills, experience, and qualifications outlined in this overview, we encourage you to consider this opportunity.
Compensation: Starting at £12 per hour, increasing to £12.34 per hour after a specified period, along with uncapped commission.
Hours: Part-time, 20 hours per week.
Are you a personable communicator who enjoys engaging with others? This role may be a perfect fit for you. Whether you have extensive life experience in building connections or have honed your negotiation skills in everyday situations, you possess transferable abilities that can lead to success in a customer engagement position with EE. We will provide comprehensive training to ensure you are well-prepared to discuss our diverse range of products and services.
Our approach does not involve aggressive sales tactics. Instead, your role will focus on conversing with customers over the phone, exploring how we can enhance their digital experiences and recommending suitable products.
At EE, we recognize that life is dynamic, and this position is designed with flexibility in mind. We are committed to supporting your success, ensuring you can manage personal commitments while excelling in your role. This includes options for scheduling breaks and occasional remote work.
What can you expect from us?
- A competitive starting salary of £12,535.47, increasing to £12,843.13 after a designated period, plus a straightforward, uncapped commission structure.
- Significant discounts on EE & BT products, including mobile and broadband services, resulting in substantial annual savings.
- Opportunities for career development, as we are dedicated to nurturing our employees and assisting you in achieving your professional aspirations.
- Volunteering opportunities to contribute positively to your local community.
- Optional private healthcare and dental plans for you and your family.
- A concierge service to enhance your work-life balance.
In addition to these benefits, we foster a collaborative team culture, provide meaningful support, and offer tailored training to help you build a rewarding career. We look forward to welcoming you to our team.