Senior Manager of Payment Services

4 weeks ago


Chatham, Kent, United Kingdom OSB Full time
Job Title: Group Head of Payments and Supplier Management

We are seeking a highly experienced and skilled professional to lead our payment services function. As Group Head of Payments and Supplier Management, you will be responsible for delivering an efficient and resilient payments service to our customers and third-party service providers.

Key Responsibilities:
  • Develop and implement a payment services strategy that meets the increasing demands and expectations of our customers and stakeholders.
  • Act as the business owner for payments performance, issues, risks, technology, and third-party requirements throughout the end-to-end payments activity.
  • Monitor and engage with third-party suppliers who support the Financial Support Function.
  • Represent Payment Services on the Group's Simplification and Modernisation programme to ensure that the future payments operation model delivers the efficiencies and controls expected.
  • Work closely with the Group Head of Operational Insights and Outcomes to ensure that the Group's future direction in respect to payment services aligns with the current regulatory expectations and monitors industry trends.
  • Interact with Vendor Management regarding tender and renewal of supplier contracts.
  • Establish a culture of continuous improvement to streamline payment processes, systems, and infrastructure, enhance cost and customer efficiency, and maintain the necessary levels of operational resilience.
  • Lead, motivate, and develop the payments team, providing required training to drive performance and achieve departmental objectives.
Requirements:
  • Significant experience of working at a senior manager level in a payment services function within Financial Services.
  • Experience managing a large multi-site financial services function.
  • Solid experience of managing 3rd party suppliers.
  • Experience on contract monitoring, renewal, and tender (in collaboration with Vendor management functions).
  • Demonstrable experience of designing and embedding a payment services strategy.
  • High levels of experience in identifying Risks and implementing controls.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced professional looking for a new challenge, please apply now.



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